Applications for this job have closed. Try searching for similar jobs.

Software Engineer II


Location: Redmond, Washington

Job Type: Full time

Last updated

Perfection not required
Excited about this role, but not sure if you meet 100% of the criteria? Employers would still love to hear from you.

We’re looking for talented and diverse engineers to help us build the next generation of communications powered by digital technology.

Who are we?

We are the Azure Communication Services Team. Azure Communication Services (ACS) is a new Communication Platform as a Service offering, launched at Ignite 2020.

We power reliable, high quality SMS, Chat, PSTN, video calling and meeting services across Microsoft products.  Our service platform is well architected, globally distributed, highly scalable and built for the Cloud.   The World continues to scale towards remote work, learn and play.  Come find your purpose with us to connect the World.  We are grounded in our mission to enable all organizations and customers to achieve more in work and life.  Our Team is growing fast and learning fast to enable the next generation of communication experiences.  We need strong candidates like you across all walks of life and experiences.  Don't come just to join a great team.  Come with the mindset to make a great team exceptional and we can be the career home you are looking for. For more information see

We look for diverse perspectives to help make our product great.


Software Engineer II

We are looking for a candidate who is passionate about building high quality reliable Cloud Service features.  As an engineer in our team, you’ll be working on changes to one or more services to meet the growing needs of Microsoft first party and second party solutions. In particular, for a given feature you’ll be expected to meet with stakeholders/PM to get the requirements, document the design and review within the team, implement the design, create unit tests on your changes, manage the flighting of the new feature, and implement additional monitoring and metrics as needed for the feature.  In short, you will truly own your feature from start to finish.

Key responsibilities

  • Design and develop features as part of delivering our Communication Platform.
  • Adhere to modern software engineering practices through design and code reviews.
  • Strong coding practices with well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions.
  • Contribute to developing “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.
  • Improve test coverage for services, organize and implement integration tests, and resolve problem areas.
  • Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered.
  • Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders in order to contribute to cohesive, end-to-end experiences for our users.

Focus on customer/partner needs through a data driven approach


Essential qualifications

  • BS or MS degree in Computer Science or Engineering OR equivalent years of work experience.
  • 3+ years of software design and development experience with backend services.
  • 3+ years hands on experience in any Object-Oriented coding language such as C++, C#, Java or Python
  • Exposure to frontend dev technologies (JS/Typescript, ReactJS or Angular)

Preferred qualifications

  • Strong problem-solving skills.
  • Experience in DevOps to maintain live services and/or application frameworks.
  • Cloud and services experience, with Azure cloud experience highly desirable.
  • Strong analytical skills with systematic and structured approach to software design.
  • Passion for building highly scalable, highly reliable services.
  • Experience with/or exposure to Agile and iterative development processes.
  • Ability to communicate technical details clearly across organizational boundaries.

Interpersonal skills

  • Growth Mindset with a desire to learn, a tendency to embrace challenges, persist in the face of setback, see failures as essential to mastery, learn from criticism and find lessons and inspiration in the success of others.
  • Help to create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result.
  • Confident and articulate in expressing ideas to a mixed audience with varying views and challenges.
  • A sense of personal ownership and accountability is required, together with the ability to deliver to deadlines while managing internal stakeholder expectations.
  • Self-motivated with a strong drive for reaching across teams and organizations to make progress collaboratively.
  • Enjoy solving interesting technological challenges and problems. 
  • Believe that a team working well together is truly smarter than the single smartest person on that team. 

Aspire to grow as a person, as a teammate, and as an engineer

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.