Senior Director of Global Customer Success
Location: San Francisco, California
Job Type: Full time
Be brave, not perfect.
- Reshma Saujani
At Deputy we’re on a mission to change the way the world works & we are looking for fantastic people to help us do that. Our mission is to simplify shift work, with a future state vision to enable thriving workplaces in every community.
Deputy is a SaaS Workforce Management Product company. HQ'd in Sydney (AU), with offices in Melbourne, London (UK), Atlanta and San Francisco (USA). We’ve helped hundreds of thousands of people across all industries in 70+ countries save time and money managing their hourly workforce so they can focus on what they do best, and be amazing.
Currently, our employees are predominately working from home and this role will also be remote for the time being. We anticipate employees will be returning to the office, in a flexible capacity, during 2021 as appropriate & when it is safe to do so.
Deputy is looking for a Senior Director of Customer Success to lead our global Customer Success. The candidate will be responsible for creating and executing on a strategic vision designed to maximize client outcomes, retain and expand portfolio revenue, create evangelism, and accelerate company growth. Scope of responsibility will include retention and expansion. The role requires close alignment with cross-functional leaders to drive a company-wide culture of client success. The candidate will be responsible for managing Deputy’s entire portfolio of clients across APAC, EMEA, and AMER. This role requires building effective services, programs, and systems that leverage both people and automation to support a wide variety of client sizes and industry verticals. This role will focus on evolving our current processes to scale at hyper-growth speed.
-Employee Stock Ownership
-Competitive Compensation Packages
-Annual Development Budget
-Fully Paid Health benefits (for individuals)
-Commuter Reimbursement Program
-Flexible Work Schedule
WHY JOIN DEPUTY?
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Interested? Apply now
You’ve got this!