CUSTOMER SERVICE ATTENDANT

Ampol Limited

Location: Roma

Job Type: Full time

Posted

The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

We keep millions of people moving every day and continue to be Australia’s leading transport fuel supplier and convenience retailer. Our business is dynamic and often technical, and we rely on talented people who seek to find solutions. Whatever your journey, we’re the fuel that gets you there. Ampol, Australia’s own.

  • Casual position, in an ASX listed company
  • Based at Roma, QLD
  • Customer service focused within our Distribution Business

About Ampol

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen.

Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand.

For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow

We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180

About the role:

Reporting to the Territory Manager, Queensland, you will be responsible for providing high quality service to customers, emphasis on safety and security and maintaining site appearance. You will be located at the Roma Depot and operation hours will be between 8am – 4pm Monday to Friday (30 hours to 38 hours a week).

Key responsibilities:

  • Serving customers efficiently and creating memorable experiences
  • Delivering the standard of service and retailing excellence that our customers have come to expect.
  • Maintaining store presentation and creating a clean welcoming environment
  • Cash handling
  • Authorising fuel pumps
  • Stock filling and rotation
  • General housekeeping – cleaning toilets, shelves, floors
  • Understanding and complying with Ampol’s policies and procedures

About you:
This role will suit those who are happy and friendly, have a passion for customer service, take pride in their work, can multi-task and work unsupervised and enjoys a fast pace. You are reliable, professional, enthusiastic and willing to give everything a go.

We will make sure we look after you too with a collaborative team, quality training and real career progression opportunities. Whether you’re early in your career, returning to work or looking for a change & like to keep busy, this could be a great position to consider.

Key skills and experience

  • Retail experience
  • Excellent customer service skills
  • Well developed written and oral communication skills
  • General computer literacy

At Ampol we encourage vaccination against Covid-19 as an effective measure in helping to protect our people and our communities.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Want to take your career to the next level? Apply today. Application closes on the 23 October 2022.

You’ve got this!