Senior Online Producer

Bank of Queensland (BOQ)

Location: South Brisbane

Job Type: Full time


Be brave, not perfect.
- Reshma Saujani

About the Role

An exciting opportunity to join BOQ Group (which includes Bank of Queensland, Virgin Money Australia and ME Bank) as a Senior Online Producer during our digital transformation journey on a permanent basis. By joining the digital bank of the future, you will be able to make a difference with integrity and empathy by managing end-to-end delivery of initiatives and business updates, adding significant value to our organisation. With exciting projects currently underway, you will be a key contributor to unique business development and change across the BOQ Group.

As a Senior Online Producer, you will be responsible for managing the end-to-end delivery of initiatives and business as usual updates across all three brands (Bank of Queensland, ME Bank and Virgin Money Australia) through digital channels such as website, email platform and 3rd party solutions using agile methodologies.

Furthermore, you will take charge in understanding the digital channels, including analytical data, that will help provide expertise and suggestion to the business regarding digital channel optimisation and digital user experience improvement. This will include the responsibility for design governance relating to front-end development, ensuring a high level of digital user experience and usability is in place.

Working closely with approved technological partners, you will implement web/digital best practice ensuring robustness and high availability of online services. You will act as a catalyst for communication between stakeholders across all project phases, clearly documenting and maintaining up-to-date information related to design, build or analytical data on the Group’s Confluence and collaboration tools (Lucid Charts and Miro).

This is an exciting role where BOQ Group are committed to providing a wide range of technical development opportunities and a variety of training to assist in your career development also, enabling you to be an all rounded and appreciated employee.

About you

As a collaborative and creative online producer, you will have experience in using content management systems with large, high traffic, content-driven websites. You will have an advanced understanding of online technology, and UX and IA best practices, supported by knowledge in web standards, SEO and accessibility awareness. HTML skills with JIRA, Confluence, Miro and Lucid Chart experience highly regarded.

Naturally, you will be a team player with excellent interpersonal skills. You are able to operate under pressure of consistent deadlines, where your ability to multi-task and prioritise accordingly will shine through.

Working for us is fun and fast-paced, and we need top talent to take us where we want to go. BOQ Group people are easy to spot. They're smart, energetic, full of ideas and passionate about what they do. If this sounds like you and you're looking to join a brand on the forefront of financial services, we'd love to have a conversation.

About Us

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Employee Assistance Program (EAP)
  • A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
  • Accessible work support through various practices, systems, office adjustments
  • Gym, shopping, technology and travel offers
  • 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

How to Apply

To apply for this role please follow the links or apply via our Careers Page.

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

You’ve got this!