EOI - Banking Consultants/Specialists/Customer Service - Queensland - Branch Based Roles (Inc. Lending and Leadership)

Bank of Queensland (BOQ)

Location: Brisbane

Job Type: Full time

Posted


About the Role

Here at BOQ we are always looking to invest in our business and to continue growing our brand. To do this we need passionate and driven members to be a part of our branch-based teams.

We have an expression of interest open for all branch-based roles across the Metro Queensland region. This is from entry level through to lending and leadership roles. So whether you are looking to kickstart your career in banking or looking to develop and take your career to the next level then apply today and open the conversation with BOQ.

About you

We are looking for passionate, high performing individuals who consistently deliver outstanding customer service resulting in positive customer experiences. You will do this by demonstrating:

  • Excellent customer service experience, preferably from the banking industry
  • The drive to build long lasting relationships and positive customer experiences
  • Contributor to a collaborative team environment
  • Willingness to go above and beyond for your customers and colleagues
  • Driven to take a personalised approach with every customer interaction
  • "Can do" approach to all aspects of your role
  • Ability to learn and confidently use a number of technical financial systems
  • Excellent written and verbal communication skills and strong attention to detail
  • For our non-entry level roles then having knowledge and proven skills in retail banking branch operations or exposure to consumer lending would be advantageous

About Us

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Employee Assistance Program (EAP)
  • A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
  • 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTQIA+), Multicultural, Gender and Early Career.
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

How to Apply

To apply for this role please follow the links or apply via our Careers Page.

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

You’ve got this!