Digital Experience & A11Y Analyst

Coles Group

Location: Hawthorn East

Job Type: Full time


Perfection not required
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Coles Group

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation – today and tomorrow.

Our eCommerce function is significantly growing as we continue to invest in delivering the best online shopping experience for our Customers. Our Digital Experience team is now seeking a Digital Experience and Accessibility Analyst to join their team. If you want to be a part of our eCommerce transformation and see the meaningful and tangible impact your work has on the lives of millions of Australians every week, then do apply now.

About the role

As a Digtial Accessibility Analyst, you be contributing towards the accessibility strategy, to balance accessibility compliance, usability and business needs and to deliver consistent, engaging and inclusive digital experiences for Coles.

About you and your skills

You are an Accessibility or Business Analyst experienced in writing requirements, reviewing test cases and prioritising defects. You are experienced in supporting digital channels in large, complex organisations requiring stakeholder management.

Your skills

  • Experience working in the field of accessibility

  • Experience using and testing with assistive technology tools e.g. JAWS, VoiceOver, TalkBack, etc

  • A detailed understanding of digital accessibility (WCAG 2.0/2.1) and the implications for design and can include high level accessibility requirements in final designs

  • Capable of working collaboratively with designers & developers

  • Case studies demonstrating accessible designs

  • Highly collaborative style, able to engage with a diverse range of stakeholder to meet targets

  • Effectively balances commercial and customer needs

  • Exceptional stakeholder management, collaboration and communication skills


Take your next step into something bigger, apply now

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.

Safer together

We’re committed to providing a safe environment for our team members and our customers, so you’ll need to be vaccinated against COVID-19 before joining the team, unless you’re medically exempt. You’ll also need to disclose and evidence your COVID-19 vaccination status as part of your application. Thanks for understanding.

Job ID: 58492

Employment Type: Full time

You’ve got this!