Co-ordinator AI - Hawthorn East

Coles Group

Location: Hawthorn East

Job Type: Contract/temp


A new role = A new way to win together

You belong at Coles Group where we look ahead, have a plan, and are up for the challenge. We learn and grow by taking career-defining opportunities and this one may just be your next.

About the team

Finance makes it easier for us to win together as a business. Our team works side-by-side with every other team to help bring commercial thinking into what they do and make moves that support our strategic business decisions.  

We offer good work-life balance, flexible working arrangements and excellent compensation benefits.  We have an empowering and inclusive culture with open and effective management providing career stability.

Work in one of the largest and smartest finance functions among ASX-listed companies, with a positive culture, high quality leaders and the opportunity to make an impact on highly commercial, highly visible programs of work that inform and enable business strategy.

We care for our people with a focus on wellbeing, fairness and equity, and you’re trusted to work in a way that works best for you. Because we believe flexible work is a thing we do, not a place we go.

We are seeking to appoint a passionate and dedicated Accounts Investigation Co-ordinator - working within Accounts Investigation Unit. This role has come about due to sustained growth within our entire finance team and especially in our “Accounts Investigation Team”. If you are seeking a challenging and rewarding career- please forward your resume asap to this advert.

This is a 12 month fixed term role.

About the role

  • Assist with the timely and efficient investigation and resolution of supplier queries as lodged by suppliers and internal business stakeholders across all Coles Divisions
  • Assist Debit Balance and Profit Recovery – Off shore team
  • Highlight major or consistent problems recommending actions to eliminate errors
  • Assist with the timely and efficient investigation and resolution of escalated business concerns from key stakeholders
  • Review Supplier Queries in accordance with Coles policy
  • Provide offshore assistance to the Accounts Investigation team
  • Assist in resolution of internal / external escalated queries
  • Assist with change management and project related activity

You will work with many key stakeholders from within The Coles Group including:

  • Finance Manager AR & Investigations
  • Team Lead AI
  • Managers of all brands / functions
  • Off-Shore Team Members & Vendor
  • Third party Service Providers
    • Suppliers
  • DC’s, Merchandise, Procurement & Operations Teams

To be considered for this role - You will have

  • 3+ years’ experience in an Accounts Investigation role, supporting query resolution
  • Administrative experience working in a fast-paced retail environment
  • Ability to self manage and goal driven
  • Ability to multi -task
  • Retail merchandise and operations knowledge preferred
  • You will be accustomed to working in a fast paced high pressure environment
  • Tertiary qualification in finance related discipline desirable
  • Excellent written and verbal communication
  • Strong Accounts Payable knowledge and problem-solving skills
  • Excellent interpersonal and communication skills, stakeholder management, change management, problem solving and influencing skills
  • Preference on retail finance experience
  • Experience planning & managing small projects with minimal supervision
  • Strong experience using financial systems in a commercial environment e.g. Microsoft Office applications (inc. Excel, PowerPoint, Power BI), TM1 & SAP

Safer together

We’re committed to providing a safe environment for our team members and our customers. As part of that commitment, you will need to be vaccinated against COVID-19 before joining the team at Coles, unless you’re medically exempt. You’ll also need to disclose your COVID-19 vaccination status as part of your application (and possibly provide further evidence of your vaccination status). Thanks for applying, and for your understanding.

Job ID: 77605

Employment Type: Permanent

You’ve got this!