Crystal Club Assistant Manager

Crown Resorts

Location: Perth

Job Type: Full time


Perfection not required
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Crystal Club Assistant Manager

Featuring 500 exquisitely appointed and oversized guest rooms and villas along with our award winning Crown Spa, Crown Towers Perth sets a new benchmark for luxury in Australia. Surrounded by world-renown restaurants, luxury shopping, entertainment, expansive lagoon pools and the excitement of the casino, Crown Towers Perth allows guests to experience hotel indulgence unlike any other.

The exclusive Crystal Club lounge, located on level 15 of Crown Towers, offers guests a dedicated private check-in experience, premium food & beverage offering and concierge services available any hour of the day. Crystal Club is the entry point to the luxurious Villa accommodation where guests are greeted by a dedicated private butler team and then immerse themselves in the highest levels of hotel opulence.

Your Role:
The Crystal Club Assistant Manager position is a unique opportunity to ensure the smooth and effective operations of the Front Office and Food & Beverage operations within our exclusive lounge. The Crystal Club Assistant Manager is required to demonstrate a high customer service focus to achieve the Crystal Club budget and revenue to ensure that the Crystal Club’s short and long term goals are met.

Your Experience:

  • Previous experience as Supervisor in a Food & Beverage management role
  • Extensive background working for 5 star Hotels or Resorts
  • Strong guest service background and ability to lead teams to a high service culture
  • Exceptional planning, communication, conflict resolution and negotiation skills
  • Ability to maintain confidentiality at all times regarding VIP guests and guest information
  • Demonstrated leadership in a diverse and challenging environment
  • Proficiency with a Hotel Property Management System and Point of Sale System

Apply now at

For more information, please contact the Recruitment Enquiries line on (08) 9362 8099.

Applications Close Tuesday 11 October 2022
*Crown Perth reserve the right to review and progress with potential candidates before the application closing date. Please note, there is a possibility this position may be filled within this timeframe.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
You must be fully vaccinated (with two doses of an approved COVID-19 vaccine) or have a genuine medical exemption to be eligible to work on site at Crown

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