Salesforce Senior Consultant


Location: Sydney

Job Type: Full time


Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

Deloitte Services Pty Ltd

About our team

A Digital, Customer & Marketing consultancy with the backing of a top-tier firm. Deloitte Digital is where business, creativity and technology intersect to craft beautifully seamless experiences that deliver business outcomes. Our Technology team is a strong but fast evolving group focused on core software engineering quality whilst constantly learning and applying emerging technologies and concepts.

Enough about us, let’s talk about you.

As a Salesforce Functional Consultant, you will be responsible for delivering customer-focused cloud-based technologies. Working on innovative, challenging and complex projects, this role will see you specialise in the design and implementation in the use of the Salesforce platform, advising on recommendations and seeing that vision through to reality.

You must have a passion for technology and solving business challenges.

Key skills and experience that are required:

  • Confident communicator that can liaise with client stakeholders to understand their business strategy, operations and processes to recommend value add solutions based on best practices

  • Advanced hands-on Salesforce configuration experience, platform knowledge and industry certifications / accreditations (including Salesforce Sales Cloud, Service Cloud, Experience Cloud or Industry Clouds)

  • Proven track record of delivering successful Salesforce implementation projects in a lead role (preferably in complex environments) using agile or hybrid methodology and guiding the project team through all phases of the project lifecycle (discovery, analyse, design, build, test and deploy) and producing required deliverables

  • Developing and maintaining relationships with key client stakeholders, vendors, and the project team throughout different stages of project and providing visibility across progress of engagement including any risks or dependencies and status updates

  • Producing various business and technical documentations such customer journeys, user stories with detailed acceptance criteria, detailed business requirements, business process maps, functional specifications, data models, interaction diagrams, etc

  • Supporting the organisational change management stream to ensure optimal adoption of the Salesforce solution that is implemented for our clients

  • Experience in leading teams of Salesforce functional consultants, technical leads and developers

  • Driving continuous improvement of the project team and the practitioners in the Salesforce functional capability

  • An ambition to drive innovative, disruptive business transformation

Why Deloitte Digital?

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.

We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.

We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.

Next Steps
Sound like the sort of role for you? Apply now.

If you’ve got any questions or wish to have a confidential conversation about this role, contact Dorothy from the Deloitte Digital Talent team. We’d love to hear from you!

  • Flexible work arrangements – work in a way that suits you best
  • World-class learning and leadership programs
  • Pathway to Partnership – receive support and mentoring to progress your career
You’ve got this!