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Specialist Director - MarTech

Deloitte

Location: Sydney

Job Type: Full time

Posted


Role Summary

Our customers are typically CMOs & CDOs of ASX 50 companies. They come to us with questions such as: "I want to be able to activate my marketing data to acquire new customers" or "How do I scale our personalised cross-channel communications". As a technologist at heart, you'll be the tip of the spear advising on the role that CDPs, Marketing Automation, Personalisation & Tag Management platforms play in understanding their current needs and helping to shape the 3-year plan to reach maturity.

We are Deloitte Digital’s Marketing Data & Technology Team.

A Digital, Customer & Marketing consultancy with the backing of a top-tier firm. Deloitte Digital is where business, creativity and technology intersect to craft beautifully seamless experiences that deliver business outcomes. With a wonderful mix of designers, strategists, technologists and makers, we are a powerhouse committed to transforming experiences and making an impact that enriches people's lives.

We bring together the rigor of Deloitte with the power of marketing, data & technology to create work that has an impact locally and globally. Underpinned by Deloitte’s deep industry and technical knowledge, the business provides world leading Marketing Transformation services -- Marketing Automation, Customer Data Platforms, Analytics, Marketing-As-A-Service, Privacy & Consent, Hyper-Personalisation, Marketing Operating Model.

We pride ourselves on creating award winning work, that has meaningful real-world impact at global scale. If you are interested in developing on platforms such as Sitecore, Adobe (CMS/Analytics/CJA/AJO), Salesforce Marketing Cloud, Google Marketing Platform, Braze, Tealium, and Customer Data Platforms this might be the role you’ve been looking for!

Access to the world’s biggest clients.

Deloitte’s clients are our clients. As the world’s largest professional services company, we have the opportunity to work with the most eminent brands from across Australia and APAC. From blue chip corporations to innovative start-ups, helping them adapt to and harness new media and technology.

What will your typical day look like?

We take our clients on the journey for change, bringing our collective depth of expertise in the domains of strategy, insights, analytics, digital enablement and design thinking to help them articulate and implement a customer behaviour strategy that is truly inspiring to both their customers and the organisation’s success.

You bring your passion for MarTech to the table and help your clients to deliver their next generation marketing ecosystem. You’re a MarTech implementation specialist at making different components of a technology stack work together seamlessly and help your clients create personalised experiences which leave a lasting impression with their customers.

On a day-to-day basis, you’ll tap into your technical expertise to deliver the best integration approach for marketing and advertising technology and work together with our key vendor contacts to get the most out of the platforms in market. You wake up in the morning to learn something new while pushing the boundaries of what true marketing automation can achieve.

Enough about us, let’s talk about you.

Required Experience:

  • You have been through and lead the delivery life cycle of enterprise-level MarTech consulting (discovery, implementation, client onboarding & training)

  • You have historically worked at a build and implementation level on said projects; you understand technical and delivery constraints: as a developer and data specialist.

  • You are comfortable leading client conversations as well as a team of Martech specialist to delivering the build stream of work and reviewing and QA the output of the team.

  • You are keen to grow your career in designing MarTech solutions that can meet immediate needs for the client and use cases, while supporting the senior architect in designing long-term strategic solutions

  • You are a collaborator at heart, helping to bring the best out of the team through project coaching and constantly focusing on continuous improvement for the team’s capability.

Expertise:

  • Technology based Degree – Computer Science, Software Engineering or similar

  • 4+ years in a MarTech development role implementing technology architectures, governance, and

  • best practices for marketing automation, customer data platforms and analytics stacks

  • Certified for implementation and set-up of MarTech platforms (CDP, CRMs, Analytics, CRO &

  • Personalisation) in the following vendors Adobe, Salesforce, Google, Tealium, etc.

  • Extensive knowledge and an in-depth understanding of:

  • One or more MarTech platforms (Adobe, Salesforce, Google, Tealium, etc.)

  • Web technologies (HTML, CSS, JavaScript, REST APIs, etc.)

  • Additional languages and technologies (SQL, Python, etc.)

About Deloitte Digital

  • Mentoring programs – receive support and coaching to progress your career

  • Flexible work arrangements – work in a way that suits you best

  • Agile working environment

  • Regular social activities and events including morning teas, post-work drinks and numerous parties throughout the year

  • DJ Friday’s

  • The option to purchase additional annual leave each year.

Deloitte Digital is where business, creativity and technology intersect to craft beautifully seamless experiences that deliver business outcomes. With a wonderful mix of designers, strategists, technologists and makers, we are a powerhouse committed to transforming experiences and making an impact that enriches people’s lives.

Part Business. Part Creative. Part Technology. One hundred per cent digital. Deloitte Digital is committed to helping clients unlock the business value of emerging technologies. Through multiple studios spread across the globe, we provide clients with a full suite of digital services, covering digital strategy, user experience, content, creative, engineering and implementation across mobile, web and social media channels.

Why Deloitte?

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders.

We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles.

Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.

We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted.

Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.