Senior Consultant/Manager - Legal Operations


Location: Sydney

Job Type: Full time


At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

In your career, will you tick all the right boxes or think outside them?

At EY we believe that whoever you are, your uniqueness helps us stand apart.

We bring together extraordinary people, like you, to build a better working world.

What’s in it for you?

As a legal operations professional at EY you will play a vital role in helping clients make necessary strategic change happen in a pragmatic, sustainable way.

Working within EY, the opportunity to shape your career is yours. And if you’re ready to take your career to the next level, keep reading!

We are on the hunt for brilliant and driven professional go-getters who are team players. You are not afraid to get in the action and get your hands dirty. You will have a natural flare for all things strategy design and implementation, and change excites you. You thrive working within a team in a fast-paced environment.

What does your team do

We work with lawyers and law departments to help them change what they work on, how they do that work and who they work with. This article (, first published in the Law Society Journal, October 2022, articulates the need that our legal operations services meet.

Your Key Responsibilities

  • Assist clients with successful delivery of their programs leading to service delivery improvements and/or successful investment outcomes
  • Deliver complex transformation programs spanning the entire lifecycle from strategy through to transition into operations
  • Contribute to business development and account management activities such as pursuits, proposals and managing key relationships
  • Address significant challenges such as rapidly evolving client expectations and increasing cost reduction pressures helping clients redesign, reengineer or automate business processes, applying LEAN principles to minimise waste and promote flexibility across an organisation, or optimising operating models to drive cost efficiencies

What we’re looking for

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

  • Consulting experience is a must, and through a Big 4 or boutique consulting firm is highly desirable
  • Passionate to explore all things legal ops – sales, marketing and service transformation
  • Creative, outside of the box thinker ready for the next step in your career
  • Excel in fast paced environments where change is the only constant
  • Loves designing and implementing revolutionary solutions in an innovative, collaborative, and supportive environment
  • Hands-on experience in design, management and delivery of projects and programs involving business transformation
  • Experience within legal operations, strategy development, sales operating models, customer experience transformation, marketing transformation and/or service management optimisation
  • Management consulting experience gained capabilities in portfolio / program / project management, agile PM delivery, PM technology and digital services, PMO / PM as a service
  • Workshop facilitation and presentation experience highly favourable
  • Strong communication skills, verbal and written, across stakeholders within and outside the company
  • Ability to build and maintain strong lasting relationships with all stakeholders involved
  • Diverse toolkit with a balance of traditional management and innovative solutions

What we can offer you

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at

Apply now… we’re over 9,000 perspectives in Australia and we’re ready to welcome yours.

At EY we take inclusivity seriously, and we’re committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

The exceptional EY experience. It’s yours to build.

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

What we can offer you

You’ve got this!