Reports Analyst

Fujitsu Australia and New Zealand

Location: Canberra

Job Type: Full time


Be brave, not perfect.
- Reshma Saujani

Reports Analyst

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Globally, Fujitsu is not only a Disability Confident company, a Times Top 50 employer for Women, and a signatory for the Race at Work Charter. We are also committed to the United Nations Sustainable Development Goals and in Australia we have been recognised as an AWEI Gold employer for our LGBTI+ inclusion. We also have specific inclusion efforts with First Nations Peoples in New Zealand through our Maori and Pacific Peoples Inclusion Plan and in Australia with our Reconciliation Action Plan.

We are people centric. This means we care about our people (and their families and communities) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.
We want you to thrive. If working for a progressive organisation, with a continuing commitment to diversity and inclusion is important, you should apply.

Shape your world and achieve together

Fujitsu Federal Government region are seeking a Reports Analyst for an opportunity in Canberra working with our Defence client.

The configuration specialist is responsible for ensuring the relationship of CIs and fully maintained and is readily available for utilisation across all ITSM Service management processes daily.

  • Communicate asset & configuration issues through reporting, identifying exceptions and anomalies, and adjusting processes to eliminate identified exceptions.
  • Governance over the accuracy of the CMDB
  • Ensure compliance to the Asset and Configuration Management processes
  • Responsible for all Asset & Configuration services in order to ensure full and ongoing customer satisfaction in accordance with

    Building your own path to success:

To be successful in this role, you will have:
  • Very good understanding of ITIL V3/4 process especially Asset & Configuration management
  • Good understanding of modern Computer Networking utilised at an Enterprise level
  • Knowledge / experience in hardware asset management tool such as Service Manager
  • Proven communication skills and an ability to translate technical network concepts to clients
  • A desire to seek out and implement improvements through to finality.
  • Ability to liase with external vendors in all aspects of the support configuration management system


  • Familiarisation with Graphical networks Net Terrain
  • Microfocus Service manager
  • Self-managed and able to work well within a small team

PLEASE NOTE: Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum NV1 Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT ).
Fujitsu complies with government legislation in various jurisdictions which in some circumstances may impose a requirement that certain workers be vaccinated against COVID-19 (or otherwise have a valid exemption). Also, for client facing roles, some of our customers require our staff to be vaccinated to attend their workplaces. Based on Fujitsu’s assessment of workplace risk and the safety and wellbeing of our people and consultation with our staff, Fujitsu has a Vaccination Requirements policy which requires all new employees recruits to have received at least two COVID-19 vaccinations or have an approved medical exemption or otherwise be approved by the Crisis Management Team (CMT). Exemptions will need to be reviewed and approved by Fujitsu’s CMT, prior to being employed. Note that for some roles, employees may need booster vaccination(s) in accordance with a public health order or customer requirement. Recruits will be required to provide evidence of their vaccination status as part of the recruitment process.
You’ve got this!