Senior Digital Analyst

Kmart Australia & NZ

Location: Mulgrave

Job Type: Full time


K MART Australia Ltd

Brighter Futures Start here

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

Join the team

We have a brilliant opportunity for a Senior Digital Analyst to join our high performing and dynamic team. The role reports to the Digital Insights Manager and is a key contributor to the “Customer Understanding” roadmap through defining requirements and providing valuable input to drive greater quality, depth, and accessibility in customer data.

What you’ll be doing

  • Deliver a roadmap of data initiatives that identify efficiencies, unlock opportunities, and generate revenue. You will have access to large data sets, giving you the ability to make a tangible impact with your analysis.

  • Develop and distribute meaningful and actionable dashboards and reports for Personalisation and direct communication effectiveness

  • Drive commercial outcomes by providing impartial, hard-hitting analyses of accurate, trustworthy data that is meaningful and actionable

  • Providing intelligent and value add analysis by leveraging techniques that may include complex business logic and conceptual design, customer insights and segmentation, propensity modelling, control group creation/testing, next best action analysis, real time decisioning, ROI analysis, etc.

  • Collaborate with teams to formulate strategies and uncover opportunities

  • Drive better decision making through a data driven approach

  • Communicating complex concepts simply and translating outputs into actionable insights for business stakeholders

To be successful in this team you will have:

  • Bachelor's degree (Quantitative field with coding ability preferred e.g. Computer science, Engineering, Statistics or similar)

  • Rxperience in a hands-on data analytics or science role

  • Experience leveraging strong SQL and Python programming skills to extract, manage and merge large volumes customer data and build both simple and complex optimisation models.

  • Strong strategic retail experience, with the ability to think outside the box, apply business logic, and develop bespoke analytical solutions.

  • Strong technical skills using SQL and Python or SAS to manipulate large volumes of customer behavioural/transaction data and build complex optimisation models (e.g. SQL Teradata, Oracle SQL, SQL Server, Python, SAS Base or R)

  • Familiarity with data visualization tools (e.g. Microstrategy, PowerBI, Tableau, Quicksight, Qlik)

  • Identifying opportunities and conceiving novel ideas with stakeholders all around the business, be agile and not afraid thrive in a dynamic and challenging environment.

  • Experience with Big Data and Cloud technologies, particularly AWS (EMR, Redshift, S3, etc.)

  • Deep hands-on experience with big, small, structured, unstructured and messy data

  • Ability to present analysis and insights to stakeholders/clients

  • Excellent verbal, written and data visualization skills with experience creating clear, concise and professional documents.

  • Excellent communication skills and empathy in dealing with technical and non-technical customers.

Benefits we’ll offer you:

  • A dynamic learning and support program

  • Competitive remuneration

  • Flexible working through our Flex Where, Flex When, Flex Well policy

  • A discount card for Kmart, Target, Officeworks and Bunnings, plus other benefits

  • An inclusive, fun recognition program

  • A bonus program

  • Development opportunities across Kmart Group (comprised of Kmart, Target and Catch) as well as the broader Wesfarmers Group.

  • Supportive leadership team and group culture

  • Free secure parking

  • Clear career pathways and opportunities to develop your skills within retail

We’re here to make everyday living brighter

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day.

In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong

At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to do well when applying or working at Kmart, therefore we encourage you to let us know by emailing if you would like any adjustments.

As part of our recruitment process, we will be conducting Pre-Employment Checks with our successful candidates – this will include a police check. Talent Acquisition will provide further updates to candidates as they progress through our recruitment process.

“We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant”

You’ve got this!