HR Business Partner


Location: Melbourne

Job Type: Contract/temp


MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.

Currently we have a great opportunity for an experienced HR Business Partner to join our team. This is a 12 month fixed term contract position. In this role you will be responsible for delivering expert HR advice and support to managers and employees across the business. Reporting to the VP of People and Culture, you will support on delivering and implementing key people initiatives and annual HR activities across MessageMedia in APAC.

Key responsibilities:

  • Deploy critical HR activities, such as engagement surveys, salary review processes
  • Lead the IDP process across the organisation whilst coaching and supporting managers to improve performance and develop capability across our teams
  • Lead key compliance programs including, data gathering and submission for the Workplace Gender and Equality Agency
  • Work together with the broader business to identify and drive improvements in employee engagement
  • Management of salary benchmarking of positions using applicable systems and relevant regional market data
  • Provide timely and accurate expert advice on the management of employee relations matters including assisting with interpretation and application of employment legislation within APAC
  • Manage employee investigations and disciplinary matters including employee warnings and dismissals
  • Work closely with the Payroll Manager to support any legislative changes and compliance
  • Ensure our business remains compliant with all relevant people legislation (OH&S, Fair Work, EEO) via appropriate policy, procedure, and training
  • Support the wider HR team with adhoc duties

The preferred candidate will be able to demonstrate the following skills and experience.

  • Tertiary qualifications majoring in Human Resources, Industrial relations, or Employment law
  • A minimum of 5 years’ experience in a fast paced, similar role would be preferred
  • Experience in a Tech or SaaS business is preferred, not essential
  • Demonstrated experience and a solid working knowledge of employee relations/employment law
  • Demonstrated operational HR Generalist experience
  • Demonstrated experience building strong internal and external relationships/stakeholder management
  • Demonstrated experience leading and delivering on Key HR projects
  • Demonstrated high-level problem-solving skills with the ability to identify issues, think creatively and recommend strategies and opportunities for resolution
  • Strong influencing and negotiating skills
  • A collaborative approach.

Our values of Dream big, Win together, Keep it simple and Make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. We are committed to building a company that empowers individuals from a diverse set of backgrounds to be their authentic self and bring their values into their work. We know that the more diverse and inclusive we are, the better our success will be.

In addition, we offer the following benefits:

  • Flexible hybrid working arrangement
  • Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
  • Access to Reward+ program
  • A day off for your birthday
  • Wellness programs
  • Coaching and career development support, including access to a range of online professional development courses.
  • Access to our Employee Assistance Program
  • Global mobility policy
  • Monthly fitness reimbursement
  • Volunteer leave
  • Work from home set up reimbursement

If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now!

You’ve got this!
Job application

Help us keep you in the loop.

We believe job seekers should be treated fairly.

When you apply for a job through WORK180, we want to keep our Endorsed Employers accountable and make sure you are receiving helpful and timely feedback throughout the recruitment process.

Join the WORK180 feedback loop and provide anonymous feedback to make sure you get the recruitment experience you deserve.

We hate spam too, so we'll never share your details with anyone. You can find out more in our Privacy policy.