Datacenter Technician

Microsoft

Location: Remote - AU/NZ only

Job Type: Full time

Posted


Why Microsoft  

  

'Achieving our mission requires us to evolve our culture, and it all starts with a growth mindset, a passion to learn and bring our best every day to make a bigger difference in the world'. Satya Nadella, CEO Microsoft.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Datacentre Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

The purpose of this role

As a datacenter technician, you will primarily be working on-site to support physical datacenter infrastructure. You will work closely with your team, and play a crucial role in maintaining, installing, troubleshooting and upgrading DC networks through a ticket-based environment.

  

The Impact You'll Be Making

  • Supporting deployment of on-site datacenter physical infrastructure
  • Installing, replacing, and troubleshooting cables and hardware
  • Handling data bearing devices (ex. Hard drives, solid state drives, etc.)
  • Working within a ticket-based environment
  • Movement of equipment using pallet jacks or other assisted lifting equipment.
  • As required, assisting the Datacenter Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.    

Qualifications

What skills do you need to have?  

There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:  

  • High School Diploma or equivalent
  • Proven experience supporting Inventory Control, Logistics, or Warehouse Management
  • Able to communicate effectively with multiple stakeholders.
  • Proficient in written and oral English communication to support regional and global teams.
  • Desire to learn, grow, and develop new technical skills.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
  • This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

#COICareers

Team Culture and Support

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. We offer a wide range of supportive benefits such as coaching and mentoring programs and up to 18 weeks of paid parental leave. We encourage you to ask about our flexible working options and how we can support your career. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer

Your Onboarding Process 

Microsoft provides extensive world class onboarding & readiness designed to help you extend your existing technical skills. You’ll attend an in-depth onboarding program designed to help you become a technical expert. 

Our onboarding program will give you the knowledge and resources necessary to deliver successful customer solution designs and presentations as you start your exciting next career step at Microsoft!

What next?

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential.  Our recruitment process is not perfect, but we will try our best to help you feel heard and supported throughout the experience.  In the meantime, please see our FAQs, Interview Tips and Accessibility Support for more information on our recruitment process. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

You’ve got this!