Product Manager, Insurance & Wealth


Location: Docklands

Job Type: Full time


Be brave, not perfect.
- Reshma Saujani

  • Outstanding opportunity to build and progress your career in Personal Banking
  • Use your passion and expertise to drive positive outcomes for our customers
  • We embrace diversity & inclusion at its core

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Product Owner, Insurance & Wealth in the Insurance and Wealth Partnerships team in Personal Everyday Banking.

The role

As the Product Manager within Insurance & Wealth Partnerships, you will work with NAB colleagues and our products partners to ensure that NAB serves customers well by helping them protect what matters. You achieve this by communicating and maintaining the vision, roadmap, goals, plans and expectation for your squad/s.

Day to day you will :

  • You are also responsible for ensuring the products and services within the sub domain deliver the right Customer Outcomes.
  • You represent the voice of the Customer and Colleague when developing the product roadmap.
  • Work with NAB colleagues to define customer propositions to protect what matters and with product partners to bring these to life.
  • Maintain our strong track record of safe and sustainable product/service management and delivery of change by adhering to relevant policies and protocols.
  • You support squad members to understand the squad/work group mission and foster accountability for the work to be done, to collectively deliver on commitments.
  • You are responsible for managing stakeholders on behalf of the squad/work group and provide both sides with the transparency and visibility required. This includes being responsible for escalating impediments and making decisions that maximise value on behalf of this business and to ensure the squad focus on producing work that is valuable.
  • You are comfortable with being uncomfortable, continuously learning and improving, valuing progress over perfection.

What you’ll bring:

An experienced professional who is tertiary qualified in commerce, wealth, finance, management, business, strategy, project management or equivalent you can demonstrate:

  • Demonstrated expertise in Banking/Wealth/Insurance, Product, Customer experience and internal operations of a bank or similar large complex organisation
  • Strong track record of solving complex problems with innovative customer focused solutions. Oriented to adapting approach to changing internal and external landscape
  • 1st class communication and stakeholder management skills with the ability to create and convey a vision to key stakeholders and teams, developing it into a shaped backlog
  • Outstanding customer experience expertise, having the customer at the forefront of everything you do
  • Comfort in playing a leadership role including leading workshops through discovery, development and operational usages stages of development.
  • Ability to involve, adapt and grasp new skills and content.
  • Proven analytical skills and evidence based decision making.
  • Project delivery and knowledge of the software development cycle.
  • Strong track record of solving complex problems with innovative customer focused solutions

By joining our team, you are committing to putting our customers’ needs first every time. You will be ambitious for growth; always curious and learning from colleagues. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what’s right, even when it’s hard.

A diverse and inclusive workplace works better for everyone

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

Join NAB

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.

You’ve got this!