Location: Docklands

Job Type: Full time


  • Brilliant opportunity to join our Invoice Finance Operations
  • Join a friendly, encouraging, and engaging team
  • Excellent opportunity to work closely with NAB customers 

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.

Working within our Business & Private Bank Operations division we aim to ensure that NAB's customers receive a safe, reliable, transaction and payment services.

About the Role

The Invoice Finance Operations team are responsible for servicing and providing operations support across a specialised product that provides funding to meet customers cashflow needs. In this role you will be responsible for the timely and accurate processing of Invoice Finance Customer requests.  Your day to day tasks will include processing of invoices and refunds, reconciling customer’s end of month reconciliations as well as inbound and outbound phones calls with our customers.

Key responsibilities

  • Facilitate Invoice Finance transactions relevant to customer requirements, reviewing and monitoring all relevant information
  • Balancing/reconciling customers End of Month ledger to Bank records
  • Inbound and Outbound calls to our customers, responding to queries
  • Assist in delivering customer and process improvement initiatives

Your background

  • Knowledge of product is advantageous i.e., cash flow solution (Invoice Finance)
  • Able to work on gazetted public holidays to support interstate clients
  • Excellent organizational and time management skills
  • Proficient in Excel, Word, Outlook
  • The role holder is likely to be of tertiary standard of education or of a similar intellectual capability

This role in a full-time opportunity with your working hours Monday to Friday between 8am - 6pm.

A diverse and inclusive workplace works better for everyone

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

Join NAB
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.  

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status .

You’ve got this!