Associate Director - 1st Line Risk Management, Personal Banking


Location: Melbourne

Job Type: Full time


  • Use your expertise to drive positive outcomes for our customers
  • Be recognised as an expert in your field, offering direction and support to the business
  • Identify, build and maintain strong internal and external relationships
  • Hybrid ways of working supported

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for our customers, and make this a workplace to be proud of.

We currently have a permanent opportunity for an Associate Director, 1st line risk management, Personal Banking. The successful candidate will be an experienced compliance risk and controls professional, with the ability to operate in a high performing team. They will take a practical approach to solving issues, adapt to changing priorities quickly and ideally have experience in product management and design of Consumer Unsecured Banking products .

Reporting to the Head of Divisional Controls, you will be responsible for:

  • Advising business leaders on the application of the operational risk and compliance management framework, to evaluate risks in order to achieve business outcomes
  • Uplifting risk management maturity by developing and maintaining sound compliance management practices
  • Risk profiling: assisting to identify key risks and design of indicators to monitor, input into Divisional Risk Profile as relevant
  • Designing controls: assisting to identify and develop the right key controls to mitigate key risks and obligations applicable to the business
  • Completing compliance obligation assessments
  • Assisting on regulatory response and regulatory engagement matters
  • Providing guidance on risk and control items including Subject Matter Expertise for the following:
    • Risks, Obligations Events, Change, and related Policies
    • Remediation action plans to address any control design or operating effectiveness gaps
    • Relevant Risk Management Forums and/or other risk related committees as required

What you will bring

You have a strong background in compliance risk and controls, ideally with experience in product management and design of Consumer Unsecured Banking products. This role is critical in driving risk and controls awareness, understanding, and change to create a centre of excellence for controls including the uplift of NAB’s controls environment.

  • Extensive experience in regulatory compliance risk and risk management disciplines, including controls assurance
  • Accountable for providing risk and control specialist guidance to senior leaders
  • Passionate about taking a leading role in driving the controls transformation agenda with a specific focus on improving the control environment using PACE methodology, key to achieving an uplift in intelligent controls scores
  • A plain-speaking risk professional with high commercial acumen and excellent ability to influence
  • Strategic, resilient and resourceful

A diverse and inclusive workplace works better for everyone.

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

Join NAB

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.

You’ve got this!