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Analyst, Small Business Credit


Location: Melbourne

Job Type: Full time


  • Excellent career opportunities and join a high-performing and supportive team
  • Challenging role that builds on your passion for data and analytics
  • Utilise your strong analytic, problem solving skills and communications skills
  • Permanent role based in Melbourne

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that serves our customers well and helps communities prosper. We currently have an exciting opportunity for an Analyst, Business Credit Portfolio Management.

The Business Credit Portfolio Management team is the 1st line credit risk management function for Business Lending portfolios within the B&PB division. The team plays a critical role in the development and management of automated and assisted credit decisioning strategies for B&PB including acquisitions and customer management. The analyst role will use data, analytics and modelling techniques to develop, document, monitor and support the implementation of credit decisioning strategies for SME customers within the agreed risk settings. We are looking for someone who is curious, self-motivated, has a strong passion for data, analytics, modelling and great interpersonal skills to help deliver an exceptional customer experience for our business customers.

Your key responsibilities:

  • Support the development, monitoring and implementation of credit decisioning strategies using data and analytics across origination and customer management for business customers within the agreed risk settings and profile.
  • Optimise existing credit strategies, processes and initiatives that will improve the customer credit experience whilst balancing risk and reward.
  • Deliver high quality, accurate and timely analytics using industry standard tools to solve business problems.
  • Produce high quality, data driven insights and recommendations.
  • Support a wide range of stakeholders with timely and accurate insights using data and analytics.
  • Engage with key stakeholders across the enterprise and work collaboratively within a cross functional team.

Your Capabilities, Experience & Qualifications will include:

  • Tertiary qualifications with quantitative background in Statistics, Mathematics, Business, Economics, Commerce, Engineering or related disciplines.
  • At least 1-2 years’ experience of analytics, quantitative modelling, data science or equivalent.
  • At least 1-2 years’ experience in using data analysis tools such as SAS, SQL, Python, R.
  • Experience in data manipulation, analysis, data visualization and interpreting data using large datasets.
  • Knowledge of cloud data warehouses, predictive modelling, machine learning, credit risk management will be highly regarded.
  • Strong analytical and problem-solving skills.
  • Excellent communication, organisation, and time management skills.
  • Inter-personal skills with the ability to engage and collaborate with various technical and non-technical stakeholders.

A diverse and inclusive workplace works better for everyone

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

More focus on you

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

Join NAB

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Please note unsolicited CVs from agencies will not be accepted.

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status.