Senior Analyst, Detection Management


Location: Melbourne

Job Type: Full time


  • Use your expertise to drive positive outcomes for our customers
  • Be recognised as an expert in your field, offering direction and support to the business.
  • Outstanding permanent career opportunity

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Senior Analyst, Detection Management.

The role:

You are to provide detailed fraud analysis and investigative methods to identify suspicious, fraudulent and scam behaviour. As a key member of the Fraud Prevention & Detection team, the ability to proactively problem solve and identify strategies/solutions to prevent & detect fraud. This role leads the delivery of strategic & operational plans across all aspects of the portfolio.

The role and Day to day will include :

  • Improvement in prevention & detection strategies to meet and exceed our annual targets for loss, customer experience and detection performance
  • Demonstrated understanding of fraud threats and shifts in trends within our business
  • Manage the day-to-day operational business as usual activities, capability, and service quality to continuously reduce fraud and improve the customer experience.
  • Governance ownership and accountability for fraud risks, controls, models, and audit items
  • Improve engagement within our team, and grow our relationships with fraud operations teams and other stakeholders
  • Coach and mentor analysts within your team to grow their subject matter and technical capability
  • Governance ownership and accountability for fraud risks, controls, models, and audit items
  • To conform with all relevant internal operating policies & procedures
  • Provide professional and ethical behaviour in your actions by ensuring compliance with bank standards, internal operating policies, and procedures
  • Contribution to the delivery of goals in-line with the Group Investigations and Fraud strategy.

What you will bring:

  • At least 3 years’ experience in a financial crime detection, credit risk, or data analytics role
  • At least two years’ experience with exploring the use of large amounts of data (structured & unstructured)
  • Splunk & Cyber Security knowledge is a desirable
  • Knowledge in Phishing/Malware a bonus
  • Proven ability to build new capabilities and evolve existing capabilities.
  • Demonstrated strong communication and negotiation skills (written & verbal) and an ability to confidently express ideas, findings, or concerns
  • Demonstrated ability to influence change
  • Demonstrated ability to produce emails and reports designed to inform and influence stakeholders
  • Highly motivated with a strong desire to be part of a team and perform at a high standard
  • Extensive understanding of data analytics, data modelling, data strategies and sound technical experience
  • Proven experience in working with data to translate quantitative and qualitative information to achieve outcomes
  • Proven exposure to database and application programming (including, but not limited to Quantexa, Power BI, SQL, Splunk, NDC/NDH, Python, R).
  • Beneficial experience working in a financial crime detection or credit risk analytics role.

Make a difference through your work

At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

A diverse and inclusive workplace works better for everyone.

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here .

Join NAB

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Please note unsolicited CVs from agencies will not be accepted.

You’ve got this!