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nbn Local Business Lead


Location: Dubbo

Job Type: Full time


Job Expectations

This is a fantastic opportunity to join the nbn Local Team as a Regional Business Lead for the Hunter New England and Western NSW within nbn’s Regional Development & Engagement (RDE) business unit, reporting directly to the Head of nbn Local NSW.

* Please note, we are looking for regionally based candidates in the Hunter New England and Western NSW area, ideally located in Dubbo, Tamworth, Gunnedah or surrounding areas.

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

As Regional business lead, you will play a critical role within the nbn Local team. You will be accountable for strategically developing and leveraging strong relationships focussed on small and medium business (SMB) outcomes with government, industry, & community stakeholders within a defined region and in line with the region’s and overall national strategy. You will develop an SMB strategy within your territory that encompasses delivering a comprehensive SMB engagement program to lift the digital capability and participation in the nbn.

You will support achievement of nbn’s rural and remote Business Segment initiatives, the delivery of nbn’s commercial objectives, including SMB understanding, positivity, and rapid take-up of business grade nbn services, and lift customer experience and brand reputation within this segment.

You will also lift the SMB segment’s digital capability through engaging with key stakeholders to foster engagement within the RDE segment business programs addressing SMB and target industry verticals. You will focus on nbn’s business programs, developing and fostering relationships with industry channels to drive demand for nbn business products.

Through collaborating with the team, you will identify and bring to fruition co-investment partnerships to optimise nbn’s network footprint within business areas. You will also work across other BU’s within nbn including Business Sales & Marketing, Government Relations, New Developments, RDE Segments, RDE Strategy & Transformation and nbn Corporate affairs to facilitate these outcomes.

Your role will involve but is not limited to; Developing Digital Capability, Supporting Local Performance, Integrating with Local Business Community, Emergency Preparedness/Support and Developing Regional Infrastructure. This will be achieved through strong stakeholder engagement in one on one and group settings via presentations both face to face and virtual at events.

A bit about you

The successful candidate will be based in the Hunter New England and Western NSW and have extensive experience in Business Development, Industry Development or Business Channel Management roles involving complex stakeholder environments, preferably working in or with regional, rural or remote communities.

You will be a resilient and tenacious professional, passionate about regional Australia, with the ability to work collaboratively and strongly engage with internal stakeholders in a large matrix organisation, showing initiative and balancing competing demands. You will have a strong understanding of the small and medium business, especially within regional Australia, and the digital connectivity challenges they may face.

Highly developed interpersonal and stakeholder management skills with demonstrated experience working, engaging with, and presenting to external community, business, industry groups and local government is critical. The ideal candidate will have excellent influencing and negotiation skills and a strong track record of utilising a range of community engagement tools, techniques, and forums to achieve and exceed community engagement targets on a localised basis. Familiarity with current telecommunications technology developments and the Microsoft Office Suite will also be beneficial. A valid Australian driver’s license is required to drive a tool of trade, and there is an expectation of regular travel within this role.

An understanding of nbn’s Customers, Business, Products and Processes is highly desirable in this role.

Life at nbn

Please note that this role will be a permanent position and applications for this role close at midnight Sunday the 27th November.

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel valued, respected and have equal opportunity to thrive and succeed. We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs – we encourage you to advise us at the time of the application via

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time