Business Implementation Lead


Location: Australia

Job Type: Full time


Job Expectations

Take your career to the next level with us.

We’re building Australia’s largest infrastructure and along the way some of Australia’s finest careers. We offer flexibility, equal opportunity, and great training programs to accelerate your career.

A bit about your role

The Business Implementation Lead will see you work with multiple business units across nbn (Operations, Procurement, Finance, SEO), and is accountable for developing, coordinating, and embedding change that strives to deliver improvements aligned to the capability pillar. The role will see you building strong relationships with key leaders, and direct engagement with both internal and external stakeholders to enable a combined approach to the implementation of change and drive for improvement.

Core responsibilities of the role is to ensure the enablement management plan supports the overall delivery of the planned initiatives within required timeframe, budget and the management of risk and escalation of issues efficiently. A component of the role will see you build and deliver the framework for enabling the change across the business both within nbn and external parties, requiring you to leverage existing enablement functions across the company to achieve success.

Lastly, you will provide communication development support to each of the workstreams and projects, with the intention of underpinning the master change plan to ensure a smooth implementation.

A bit about you

The right candidate will have extensive experience with E2E management of large business improvement, operational transformation programs or projects. Demonstrated in your experience will be the ability to work with and manage EGMs (Executive General Managers), General Managers, internal and external stakeholders whilst building strong relationships with these stakeholders, proving flexibility and the ability to cooperate with others to achieve business outcomes.

Ideally you will enjoy resolving complex problems through your ability to conceptually and analytically describe and view from all impacted stakeholder’s perspective, nbn staff, external Suppliers and Contractors. Proven skills in defining, prioritising, and organising competing tasks to meet deadlines, and working independently with a strong orientation towards delivery and outcomes will be the desired ways of working.

The Business Implementation Lead will be flexible, with an ability to cooperate with others to achieve business outcomes. This is the type of role that you will enjoy a creative approach to solutions, demonstrate inter-personal, influencing and communications skills, and anticipate and handle critical situations.

Life at nbn

Please note that this role is Permanent Opportunity and applications for this role will close at midnight on Thursday 1st of December 2022.

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel valued, respected and have equal opportunity to thrive and succeed. We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs – we encourage you to advise us at the time of the application via

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, families, partner workforces, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary for our future. As such certain workers are expected to be vaccinated against COVID-19 unless a valid medical exemption is provided. For further information please refer to our Covid-19 Vaccination Policy.

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time
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