National Enablement Lead


Location: Australia

Job Type: Full time


Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

The role of National Enablement Lead will report into the National Capability Manager. The position is wholly responsible for ensuring that nbn’s internal and external Field Workforces, and the teams that support them, clearly understand nbn’s expectations of them at any given point, and are willing and able to adopt change at a swiftly and efficiently.

The National Enablement Lead will interface and work closely with key stakeholders within the WOC, the Partners/Suppliers and the Business Units across both Field Services and the broader nbn business to ensure all new processes and ways of working are successfully embedded.

The goal of the National Enablement Lead is to be accountable for end to end onboarding and change enablement activity as it relates to nbn’s Field Workforce and Workforce Operations Centre (WOC), and will develop, maintain and deliver to a robust Onboarding and Change Management Framework and Communications Framework, enabling teams to successfully respond to the changes and introduction of new technology, tools and processes.

A bit about you

The successful candidate is expected to bring superior communication skills, and will be naturally curious and wants to understand how and why. Ideally the right candidate will have proven experience driving continuous improvement across a performance, capability, technical standards, quality or similar programs.

To be successful in this role, you will bring your skills in collaboration, building partnerships and working collaboratively across teams to meet shared objectives. Optimizing work processes understanding the most effective and efficient processes to get things done & a understanding of the customer value-chain - prioritising the activities that deliver value to the customer

Lastly, the National Enablement lead will drive engagement, leading self and others through significant change, developing a climate where people are motivated and empowered to act.

Life at nbn

Please note that this role is Permanent Opportunity and applications for this role will close at midnight on 29th January 2023.

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel valued, respected and have equal opportunity to thrive and succeed. We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs – we encourage you to advise us at the time of the application via

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, families, partner workforces, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary for our future. As such certain workers are expected to be vaccinated against COVID-19. For further information please refer to our Covid-19 Vaccination Policy.

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time
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