We’re a leading network of independent Australian accounting, audit and business advisory firms, working together to enable growth and ambition for our clients. And our people.

When you join Pitcher Partners, you’re joining a team with heart. We support each other. We learn together. We’re deliberate about fostering relationships that nurture and empower every individual.

And we’re excited by what’s possible. We know some of the best new ideas come in the form of curious, talented people we haven’t met yet. Perhaps you’re one of them.

Our commitment to you

At Pitcher Partners we believe success is better shared. We invest in the future of our people, and a culture that supports us all. When you embark on a career with us, we support your journey in various ways:

Your development

• Tailored leadership and professional development programs
• Secondment opportunities across practice groups internally and internationally through the Baker Tilly International network
• Study support to enhance your career and impact including CA and other post graduate study

Your leave and flexibility

• Hybrid and flexible working arrangements, and dress for your day
• Paid parental leave, community leave, purchased leave and public holiday swap programs

Your health, finance and extras

• Mental health first aid training
• Onsite massages and pilates
• Employee Assistance Program
• Lifestyle and retail discounts through Pitcher+
• Free barista made coffee from our onsite café, The Hub
• Income protection insurance
• Convenient CBD location by Southern Cross station

We’re proud to be a WORK180 Endorsed Employer for All Women. Earned through our continued commitment to the careers of women by offering benefits and policies that support diversity, equity and inclusion. Visit the Work180 Pitcher Partners Melbourne page a full breakdown of our benefits.

Meet your team

The Practice Management Group consists of Operations, Information Technology (IT), Finance, Administration, People Experience and Client Experience.

The focus of the IT Services team is to ensure that all employees have the necessary ICT equipment, infrastructure and support to operate efficiently, while enabling automation and innovation.

About the role

The role is responsible for developing and implementing new AI and Automation technologies and solutions to transform processes and decision-making across the firm, whilst managing and leading a team of developers, supporting a mix of green fields and legacy systems.

You will deliver business enabling, AI and Automation opportunities; coaching, mentoring and developing frameworks and standards for the team; and providing wider support and maintenance assistance.

Key responsibilities

• Design, develop, test and deploy AI and chatbot (virtual assistant) solutions that solve real problems such as optimising & streamlining business workflows, improving client experience and satisfaction, and more
• Develop automation and orchestrations using the Microsoft Power Platform (Power Automate, Automate, Power Apps, Logic Apps, Power BI) from proof-of-concept to production deployment
• Responsible for developing application roadmaps as they relate to our bespoke applications and integrations.
• Resource management and task assignment of a team of 3 Full Stack and Power Platform Developers; including acting as an escalation point and providing mentoring and coaching
• Ensure documentation exists for all Applications, Integrations and other Configuration that is supported and managed by the team
• Ensure that there is no single point of knowledge within the team and everyone is across the full application, integration and configuration stack that is managed by the team
• Ensure support tickets are accurately assigned and completed within SLA’s by team members and all changes follow the Change Request and Approvals process

Who we’re after

Here are the key qualifications, skills and personal attributes we’re looking for. If you tick most of the boxes, but not all, we’d still encourage you to apply. Other capabilities you have may make you the perfect fit for the role, and we can work on filling the gaps together.

Technical skills and knowledge

• Proficiency in using the Microsoft Power Platform (including PowerApps, Power Automate and Power BI)
• Knowledge of programming languages (such as C#, JavaScript, and HTML)
• Knowledge of frameworks such as Svelte, React and Angular
• Familiarity with Microsoft Azure and its services

Essential experience

• Experience in designing, developing, and deploying custom solutions on the Microsoft Power Platform
• Experience in integrating data from various sources using connectors, gateways, and data integration tools
• Knowledge of common AI development, automation and Machine Learning tools

How to apply

If you can see yourself as part of a team that’s about developing meaningful relationships with your clients and your colleagues, and leading with the best ideas, we want to hear from you.

Our typical recruitment process for shortlisted applicants will include a phone screening, two interviews and role specific testing or case study. Our recruitment team will walk you through this process and will provide you with all the required information.

Once advertising commences, we continually review applications, so encourage you to apply today if you can see yourself in this role.

Actively improving diversity in our workforce is central to our purpose, and we strongly encourage people from under-represented backgrounds and groups to apply.

We are open to discussing how any of our roles can be done on a part time basis and encourage you to let us know if you require any reasonable adjustments to the recruitment process. You can reach out to us at careers@pitcher.com.au.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Note for recruitment agencies: While we appreciate the role recruitment agencies play in our recruitment strategy, unsolicited CV’s or profiles will not be considered. We will not be liable or responsible for any fees or costs associated with unsolicited CV’s or profiles that are shared.

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