Operations & Business Support Team Leader


Location: Sydney

Job Type: Full time


  • Full-time Team Leader Position
  • Based in Western Sydney
  • Excellent career development & supportive team

About Us

Programmed Facility Management is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries. Working with Programmed Facility Management means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.

Through an internal promotion, one of our key leadership position has now become available. We are looking to appoint a new Operations & Business Support Team Leader on our successful and busy contract with Sydney Water.

The Role

The role of Operations & Business Support Team Leader will manage and lead a small business & operational support team and ensure all support functions are maintained. These include operational support, workforce management, system support and financial functions.

Responsibilities will include:

  • Oversee management of timesheets and labour reconciliation processes
  • Ensure monthly claim deadlines are met, process claim data and liaise with financial parties
  • Liaise with multiple stakeholders from IT, Operational and Financial departments and collaborate in order to achieve common project goals
  • Implement and manage both system and process improvements
  • Provide leadership and direction for process implementation and training
  • Manage the on-boarding of new staff members
  • Support reporting functions

To be considered for this role, you will ideally have;

  • Prior experience in Time sheeting solutions
  • Intermediate – Advanced Excel Required
  • Analytical and problem-solving skills
  • Prior experience in a system support and solutions role would be higher desired
  • Experience in JDE would be highly desired
  • Ability to pick up new systems is essential
  • Background in a senior or leadership role beneficial


If you have experience in this area and are willing to contribute as part of a high performing team with a positive attitude, this is a perfect role for you. Programmed offers a range of benefits to our employees including paid parental leave, great discounts with selected retailers and an Employee Assistance Program, which incorporates a tailored wellbeing initiative.

This is permanent staff position with long term development opportunities across all of our businesses.

Apply now by following the links and providing your CV, confidentiality is assured.

Our Commitment

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.

You’ve got this!