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Risk Executive (FanDuel)

Sportsbet

Location: Melbourne

Job Type: Full time

Posted


Overview

Be a part of the fastest growing international sports betting business as a risk executive within FanDuel’s global Risk & Trading team.

About us

Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7,000 cool, clever and curious people around the world. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re tight knit, with 1,000 of us bringing excitement to life every day.

FanDuel is our American counterpart and is the premier gaming destination in the United States with presence across 45 states and 8 million customers. The company is based in New York with offices in California, New Jersey, Florida and Oregon.

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools – take a look:

https://responsiblegambling.sportsbet.com.au/hc/en-us

About the role

As a Risk Executive, you’ll be required to monitor all bets being placed on a range of sporting events and use your best judgement to find the balance between risk mitigation and optimal customer experience. Our aim is to delight our customers with our sports betting proposition, so we need our team to be customer obsessed to achieve this.

Some of your responsibilities will include but not limited to:

  • Support the trading of all sports by monitoring and reacting to bets in real time
  • Perform customer analysis using a variety of tools
  • Compiling reports highlighting betting trends and customer behaviour
  • Ensure our market offering is prominent online but also complies with the various state regulators
  • Building relationships with key stakeholders around the world
  • Manage company risk on these markets including profiling customers daily
  • Collaborate with staff in our various US stores to ensure our customers get the best experience through timely settlements
  • Proactively resolving customer queries or issues in a timely manner.
  • Put yourself in the shoes of the customer to ensure that the journey they experience when using our products is seamless from start to finish.

The FanDuel team at Sportsbet adopt a flexible 5 day working week policy based on customer needs to ensure a great work-life balance for our staff, however there is a requirement for weekend work. Shifts will fall between 7am – 6pm with weekend work performed from home.

About You

Putting our customers front of mind is the most important in this role, the rest we can teach you! However, if you have the below, we’d love to hear from you:

  • A passion for numbers with a good understanding of percentages and probability.
  • Ability to work in a fast-paced environment under pressure.
  • An effective communicator who can work as a close knit team and collaborate globally via different methods.
  • Attention to detail with the capacity to adapt quickly to changing situations.
  • A self-driven and energetic person who loves being busy, thinking outside the square and happy to be flexible whilst we grow!
  • Someone who has an understanding and knowledge of American/US sports and the wagering industry is desirable but not essential.

The Perks

We work hard and play hard, so along with a very competitive salary and generous performance-based bonus, we will also provide you with:

  • 25 days annual leave (a whole extra week of holidays!)
  • Genuine flexible working policy with a $500 work from home office allowance
  • Best in class Parental Leave program with 6 months paid leave for Primary Carers and Circle In membership
  • Discounted gym memberships, free breakfast and loads of event and conference tickets
  • TV screens in the office constantly playing live sports, matches and races
  • Weekly concierge service including free massages, manicure/nail appointments – all onsite!
  • Daily fresh fruit, sparkling water and Kombucha on tap FREE in the office (did we mention we have a bar fridge for Thursday night drinks!?)
  • Access to Headspace App and an employee assist program
  • Free merch including t-shirts, lanyards, note pads and much more!
  • Tailored career development programs, as well as a commitment to developing Thought Leader and Specialist Talent programs

We’re a flexible, progressive, open-minded, and inclusive employer who welcomes you for who you are, as you are- that’s why we assess behaviours, learning agility and expertise to ensure all types of experiences are considered for our roles.

Be sure to check out our Life@Sportsbet Instagram page, Sportsbet LinkedIn page as well our careers website for more information and insight into our culture.

Given the time of year, these roles will start in January 2023. If you are ready to bring excitement to life, apply now!