Group Sales Manager

The Star Entertainment Group

Location: Sydney

Job Type: Full time


Exciting opportunity to support the Commercial Sales team to drive revenue into The Star Entertainment Group’s Hotels and Events venues.

This role supports our Head of Commercial Hospitality in the profitable development of our Hotels and Events streams across our Sydney, Gold Coast and Brisbane properties. You’ll be providing strategic direction to develop a pipeline of sales opportunities in Accommodation and business events.

About your new role

  • Support senior stakeholders in developing and implementing business plans and sales strategies to secure appropriate business across our properties
  • Provide leadership to the Sales team with a focus on driving profitable revenue through business plans for market segments and ensure KPI’s are achieved
  • Drive initiatives and ensure effective negotiations to solidify customer relationships and retention
  • Develop proposals to counter competitor promotional activities and present solutions to clients
  • Foster a solution-oriented working environment, engaging employees to continuously deliver service excellence to (internal and external) clients

Our benefits

  • Discounts across award winning restaurants and accommodation
  • Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
  • Both parental and secondary carers leave available to all employees
  • Lifestyle discounts including gym memberships and laundry services
  • FREE buffet meal with a new menu every day
  • Discounted Parking available in the city (dependent on availability)
  • Career development, training, and courses via The Star Academy
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA

To be successful in this role you will have:

  • Extensive experience within hospitality (Hotels and/or Business Events) and proven managerial work history
  • Excellent customer relationship management and ability to influence stakeholders
  • Strong experience in selling principles and proven history of reaching sales KPI’s
  • Knowledge of The Star’s hotels and event services across our properties is essential

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

Our culture

At The Star, we’re committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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