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Community Engagement Officer - Wagga Wagga


Location: Remote - AU/NZ only

Job Type: Full time


  • Collaborative and supportive team environment
  • Highly competitive salary and benefits
  • Be a part of the developing renewable and energy transmission market
  • Flexible, hybrid & dynamic working environment
  • Based at Wagga Wagga

The Opportunity

Transgrid is responsible for building a clean energy grid from renewable generators as energy storage becomes critical. Consequently, Transgrid is experiencing unprecedented times in delivering major transmission infrastructure projects to improve electricity supply reliability as ageing coal-fired generators are retired.

The Wagga Wagga Riverina region intersects three of Transgrid’s key major projects including HumeLink, Project Energy Connect (PEC) and Victoria New South Wales Interconnect – West (VNI-West). Accordingly, this important region requires strong local community and stakeholder engagement to successfully deliver these interconnected projects.

To support the delivery of these projects, Transgrid is creating a Wagga Wagga engagement discovery centre where community members can come together to discuss the projects, share knowledge, and better understand the projects and communicate their points of view.

A small engagement team will manage the Wagga Wagga Engagement Hub and as such the Community Engagement Officer will support engagement and communication activities in the Wagga Wagga region related to the delivery of a number of major infrastructure projects. The role is a field-based area contact for these projects, to enable community member and stakeholders to have a direct point of contact.

The role supports the Community and Stakeholder Engagement Lead – Wagga Wagga and broader project teams to design and deliver all aspects of engagement planning, coordination, and hands-on delivery at a local area level. You will provide strategic advice and direction on engagement objectives ensuring that the Wagga Wagga regional community are aware of Transgrid’s activities, specifically including the major projects objectives, and understand objectives, activities, consultation process and opportunities.

You will play a key role in ensuring Transgrid successfully build community support for the major projects, understand the local environment and community expectations, and build the company’s reputation as an industry leading infrastructure delivery business with a social license to operate.

The Community Engagement Officer - Wagga Wagga duties include:

            • Plan and lead delivery of day-to-day community engagement
            • Monitor and manage community engagement reporting as part of Project approval requirements and contract conditions
            • Support development and delivery of Community Consultative Groups or Community Reference Groups
            • Plan and delivery local consultation programs
            • Promotes and raises local awareness of the major projects
            • Develop local relationships to support project delivery, including the involvement of local people and business.
            • Manage community and stakeholder complaints, escalation and resolution process
            • Provide project teams and senior leaders with insights and an understanding of community and stakeholder sentiment, issues, trends and opportunities.
            • Meet key performance indicators and reporting processes for community and stakeholder engagement.
            • Support Transgrid’s strategic social performance objectives for the project by identifying and enabling initiatives in collaboration regional partners.

Position Requirements:

  • Tertiary qualifications in Communications, Public Relations or in a related area with relevant work experience
  • Community engagement experience
  • Awareness and understanding of contemporary corporate communication practices
  • Ability to work on high profile and sensitive community issues
  • Ability to implement effective public relations or media strategies and ability to establish and maintain effective working relationships
  • Ability to deal effectively with senior stakeholder groups, including political representatives and state and local government officials
  • Proven ability to work independently and as part of a team to achieve results to meet strict deadlines
  • Excellent track record of achievement
  • Ability to assess the impact of issues and provide relevant input in analysis of business needs
  • Hold a current Australian driver’s licence


  • Community engagement experience in a regional / rural setting.
  • General knowledge of the electricity supply industry and Transgrid’s roles and responsibilities.
  • Accreditation in IAP2 practices.

Recognition & Reward

In return for your hard work we have numerous benefits and initiatives to support you personally and professionally including but not limited to private health insurance discount, motor vehicle lease plan, career development support, study assistance program and workplace flexibility.

Continue to make it happen for your career, and for the millions of Australians who rely on our services every day.

Applications close: Wednesday 1 February 2023.

Please note, our vacancy close dates may be subject to change, we will assess applications as they are received.

Transgrid is committed to Health and Safety, the Environment, Equal Employment Opportunity, Diversity and Ethical Practices. All applicants are expected to demonstrate an understanding of and commitment to these areas.