Applications for this job have closed. This page will redirect to V/Line employer page in 10 seconds.

Accessibility Advisor


Location: Melbourne

Job Type: Full time


  • 12 months Full Time Fixed Term (Maternity leave cover)
  • Shape the future of V/Line as a service for all members of our community
  • Attractive package and a free myki travel card for metropolitan & regional travel

At V/Line, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We offer a range of flexible work options and actively encourage applicants from any background including people with disability and people who are culturally and linguistically diverse.

About the role

Be a part of our Customer Experience team to support the management and coordination of V/Line’s customer and community engagement in relation to disability access.

As an Accessibility Advisor, you will also developandimplement communicationandengagementactivities thatspecifically address the issues as they impact customers, community and V/Line’s ability to operate.

Key Accountabilities include:

    Managing and internally facilitating issues related to DDA (Disability Discrimination Act 1992) and ensuring continual accessibility improvements for V/Line customers.

      Contributing to a business environment where risks are identified, understood and managed and a safe environment for customers and visitors is maintained.

        Managing the implementation and integration of partnership and community engagement outcomes in relation to disability and accessibility.

          Providing advice and information to V/Line staff regarding legislative and compliance requirements as they relate to disability access for day to day operations and a project basis.

            Developing and managing community and staff engagement programs that contribute to the ongoing success of V/Line’s community and staff engagement objectives as they relate to disability access.

            About you

            You will bring outstanding stakeholder management skills and the ability to form meaningful relationships.

            Our ideal candidate will possess the following:

              Demonstrated alignment to V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

                Strong communication and report-writing skills.

                  Strong knowledge of Accessibility issues and legislation.

                    Extensive experience in disability access-related positions.

                    Candidates with lived experience of disability are encouraged to apply. Your insights will contribute to our alliance of great minds, while growing your own career.

                    What we Offer

                    In addition to free Myki travel, we offer:

                    • Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
                    • Huge potential – We’re transforming, and you can to. Be a change maker, recognised for your contribution and creativity.
                    • Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
                    • Collaborative team – You’ll be part of the broader Capability team. Surround yourself with talented, passionate peers.
                    • Flexible working– We support flexible working. Work in a way that supports you to thrive in your role.

                    Enquire now

                    To obtain a Position Description and arrange a confidential discussion about this premier opportunity, please contact Neha Bakshi, Talent Acquisition Business Partner at

                    This position is classified as CLERK C3 – C6 ($45.0232 - $52.9728 per hour) in accordance with the current V/Line Rail Operations and Administrative Employees Agreement 2019/ Asset Management Enterprise Agreement 2019.

                    How to Apply

                    Please use the ‘Apply’ button to submit your application, including a cover letter and current resume.

                    The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

                    Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

                    Applications close: 5pm on Wednesday, 27th September 2023.

                    V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.