Head of Governance - Operations

Zurich Financial Services Australia

Location: North Sydney

Job Type: Not Specified


Why you want to work for Zurich Financial Services Australia
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Open to a range of flexible working options
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16 weeks primary carer leave at full pay
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Zero waiting period for paid parental leave
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Personal & professional mentoring for women
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Employee led diversity groups
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Superannuation while on unpaid parental leave
Job Details

Let’s create a brighter future together!

At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to ‘create a brighter future together’, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.

About the role

As the Head of Governance - Operations reporting into the Chief Operating Officer, you will lead first line of defence obligations for Life and Investments and General Insurance in Australia and New Zealand. Teams reporting into you include Assurance, Operational Risk & Business Resilience, Dispute Resolution and Quality Assurance. You will drive the delivery of our first line of defence governance framework, compliance, risk, and governance culture tasks and accountabilities, through effective leadership, direction, and oversight of this key business area.

Under our risk and governance framework of “Be Courageous, Be Curious and Be Responsible”, you will challenge the status quo, drive continuous improvement, influence risk culture, and lead a deep understanding of why risk and governance matters.

Important to your success

  • Experience in a similar role within insurance, covering either first or second line risk, compliance, and governance, including mature understanding of roles and responsibilities of the three lines of defence, governance frameworks, regulatory requirements and local regulators
  • Proof points of leading strategy, challenging the status quo, driving change
  • Strong people leadership, including leading a department and managers of managers.
  • Ability to influence across an array of internal and external stakeholders

Zurich is here to support you

Our diverse culture is designed to involve and inspire everyone to thrive in their roles. We are committed to cultivating an environment where you can share your ideas, initiatives, and energy.

To empower you to be your best, we offer:

  • Flexible, hybrid work options
  • Support networks through our employee resource groups
  • Access to an award-winning online learning platform
  • An annual lifestyle payment and volunteer day
  • Opportunities to get involved in our Community Partnerships

And we plant a tree for every new employee!! So, if you want to be part of an organisation that is continuously taking steps toward a sustainable future for our people, communities, and our planet – apply now!

Zurich is committed to ensuring that our process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.

You’ve got this!