Manager - Global Reengineering

American Express

Location: Greater London

Job Type: Full time

Posted

Perfection not required
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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to have each other’s back every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

American Express Global Commercial Services is the leading provider of Corporate Card Programs, Supplier Payments Solutions and other expense management tools that help mid-size companies and large corporations around the world manage almost all the facets of their business spending.

The Global Business Transformation team (BT) partners with the Segment and Product Owners and their Leadership teams to scope and drive projects which deliver a combination of process improvement, revenue enhancement and cost optimization. The role will form part of a highly visible team.  The Business Transformation Manager will join a highly visible team that will be delivering approximately $100M of net new PTI over the coming 3 years across international.

The role will report to the Director BT (EMEA) and will be a core contributor to a team of skilled Transformation practitioners that deliver highly impactful scaled business transformation initiatives which drive direct P&L benefit to meet the regional EMEA BT goal.

Responsibilities Include:

  • Partnering with the Regional General Managers and their Leadership Teams on challenging the status quo to successfully scope potential revenue enhancement, cost reduction or process improvement opportunities

  • Provide project leadership to cross functional teams and effectively utilize project management techniques to organize, plan and execute initiatives while meeting or exceeding timelines

  • Own EMEA revenue/PTI targets associated with identified initiatives

  • Help develop strategies for improving revenue and margins and overall business performance through internal and external analysis

  • Provide consultative advice and support to drive change management initiatives and associated communication programs

  • Work closely with the regions to analyze, develop, implement, validate and track identified benefits and provide project reporting where required.

  • Identify, innovate, and execute transformational new business development opportunities

This Manager will lead EMEA / Global Initiatives and will be a key relationship leader in the region for Business Transformation.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Amex Flex - #LI-Hybrid

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  • Demonstrated leadership and relationship skills, including the ability to influence positive outcomes and develop strong partnership/relationship with key business units across all levels of the organization.

  • Excellent project/process management and prioritization skills. Results focused

  • Demonstrated ability to analyze data and information to proficiently produce meaningful conclusions and recommendations

  • Strong financial acumen, practical experience/familiarity with P&L

  • Familiarity with product development/enhancement process

  • Excellent written, oral and presentation communication skills.

  • University degree or equivalent experience preferred

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com.


You’ve got this!