Business Process Document Manager or Associate Director

AstraZeneca UK

Location: Cambridgeshire

Job Type: Full time


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Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
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Business Process Document Manager or Associate Director

Locations: Warsaw, PL; Gothenburg, SE or Cambridge, UK

Competitive salary and benefits

Pioneer a new future to meet global healthcare challenges

We’re inspired by the things that seem impossible. Here, we see the impact of our collective ideas and expertise, and the power of science to deliver them.

Join a place built on innovation and creativity. Where different views and perspectives are welcomed and valued. An environment that champions inclusion, and teams that reflect the diversity of the communities that we serve.

Please be aware that we are offering one position only. Which role you will be offered (Manager or Associate Director) will be based on your level of experience and what you can bring to the role.

The Business Process Document Manager or Associate Director is responsible for development and maintenance control of mandatory organizational documents for the clinical business processes, including various best practice supporting documents owned by the Business Process Management and Optimisation team (BPMO).

You will report directly to the Director Process Management managing the document managers team. On business as usual you will support several business process areas and work closely with Directors/Associate Directors Process Management accountable for those process areas in day to day maintenance of the process area, including but not limited to applying lean methodologies; authoring of documents with focus on simplification and standardization to improve user experience; developing training material with training academy; managing documents reviews and communication; triage and manage process users questions. You will engage with document managers/specialist team at BPMO and beyond to jointly drive and share innovation and best practice in document management.

You will be responsible for managing process toolkits and the maintenance and upkeep of the toolkit platform and its content, as well as all communications regarding process updates supporting assigned business process areas. You’ll work closely with Document Management System team to ensure that the processes/standards are adhered to and provide feedback to the Quality team following issue analysis arising from the BPMO process management.

You will work on developing and applying improvements into documents managed by BPMO as well as looking for enhancements for central templates owned by R&D and utilized by BPMO.

Finally, you’ll work closely with IT team to facilitate the smooth operation of the document management system, including driving for improvements.

Essential requirements:


  • BSc in Science in an appropriate discipline or equivalent experience

Experience and required skills

  • Experience in document management and document management systems

  • Proven ability to manage process(es) or being and end user of a process

  • Solid knowledge of ICH GCP, understanding of clinical trials area

  • Preferred experience as a process owner/document owner in clinical process management

  • Preferred knowledge of business process management tools and lean methodologies

  • Proven ability in communication both orally and in writing on a global level is required

  • Proven/successful stakeholder management

  • Proven ability in presentation skills

  • Ability to work in a matrix environment

  • Problem solving

  • Change management.

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

So, what’s next?

Complete your application before the 9th October 2022.

Where can I find out more?

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Date Posted


Closing Date


AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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