Business Development Manager - Communications, Media and Technology
Location: Greater London
Job Type: Full time
In support of this journey, we need to capitalize our capabilities and have an opportunity within our highly successful Communications, Media and Technology (CMT) team. Our aim is to grow our existing strong base of clients and core business through increased sales focus, driving the growth strategy and delivering sales and revenue targets. This role is instrumental in ensuring Avanade achieves these objectives; with a specific focus on selling cloud modernization, advisory, security and transformation deals. In particular, Microsoft are seeing a real boost in the cloud market and Avanade are equally seeing significant demand in this area. As a result, this is a core strategic pursuit for the business.
You will already be capable of navigating the broad range of clients and ideally have a wealth of contacts and connections in the market. Capable of initiating discussions at C suite level, developing long-lasting customer relationships and gaining referrals with new and existing accounts. You will have a deep understanding of the needs of various stakeholders, and be able to marshal the right resources with or without direct authority.
This is a senior role, with wide-ranging and often complex responsibilities, which call for a depth and breadth of business knowledge beyond the business development discipline. The role will be responsible for managing the entire sales lifecycle and driving revenue by prospecting, acquiring and developing new and expanding business with direct clients. Building on known industry connections, you will build a pipeline for growth - able to close business, statements of works and contracts. Connecting with clients and forming strong trust relationships which open doors and close deals. Existing relationships with Microsoft is a bonus, but not essential.
You will be familiar with selling consulting services including global on/offshore solutions and working with global delivery centers. Experience within the CMT sector is desirable but not essential however being able to engage with the varied range of client types within the sector will be important
You will have the opportunity to be able to support, shape and grow our CMT practice within a global business for the #1 Microsoft® Partner.
Day to day, you will:
- Identify opportunities to increase sales volume while ensuring client satisfaction is achieved
- Understand how our custom application and azure platform offerings can solve pressing client problems and present these in a compelling way working with subject matter experts and strategies
- Manage customer relationships for new and existing accounts, as well as managing your pipeline effectively
- Prospect, acquire, develop and expand business leads, including working with Microsoft leads
- Work with the market & capability teams to capture client buying patterns and input into offering development
- Achieve short- and long-term revenue and profit growth by increasing the profitability of a portfolio of accounts by cross-selling service lines, including Application managed services and/or Infrastructure managed services.
Candidates will have excellent experience in selling in the IT sector, and ideally experience selling consulting and managed services.
Proactive and practical, you will be adept at assessing customer requirements, and selecting appropriate methods to fulfil them. You will be skilled at determining priorities, establishing a systematic course of action to ensure successful completion, and allocating time and resources effectively. Inside and outside Avanade, your interpersonal skills will enable you to leverage your network to facilitate, develop and influence.
Strong customer interface and presentation skills are essential in this role, together with a mind-set of customer service. A skillful negotiator, you will be confident acting as trusted advisor when dealing with customers’ business needs. Experience selling a range of deals form early consultancy pieces through transformation into large managed services deals is key.
At a minimum, you will have sold multi-year work into clients with tangible business outcomes which can be described.
Education: Bachelor's degree in business, sales or marketing recommended but not essential
As with any role within a global professional services environment, the flexibility to travel - predominately around the UK - is a prerequisite.
Avanade is the leading global technology and managed services provider specializing in the Microsoft platform. Our vision is to be the leading Digital Innovator realizing results for our clients through the full power of the Microsoft® ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 30,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that embraces diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 as a joint venture between Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com. We have just been awarded the Global Microsoft Partner of the Year award for the 15th time, highlighting the fact that we are the no.1 integration partner in the world.