Dynamics 365 CRM/CE Academy


Location: Edinburgh, Greater London, Greater Manchester, Tyne and Wear, West Midlands

Job Type: Full time


Dynamics 365 CRM/CE Academy

  • Are you interested in pursuing a career in the world of information technology and digital transformation?
  • How about learning and developing your skills with the latest Microsoft CRM/Customer Engagement Technology including the Power Platform?

Avanade are looking for individuals with a passion for technology who want to enter the exciting world of Dynamics CRM/CE.

The CRM Academy is a 6–8-week training programme starting in March 2023.

Whether you have experience with other CRM Solutions, have worked as a Business Analyst as an IT professional in the implementation space the Academy will provide you with the training, skills and certifications on Dynamics 365 so you can take your career to new heights.

Why join the CRM Academy?

  • Cross train your skills into D365 CE, a growing technology/marketplace (named a leading product in the Gartner reports)
  • Gain Microsoft certifications through the training programme
  • Learn and work with experience Avanade D365 professionals
  • Work on Enterprise, large scale projects across several industry verticals with flagship clients
  • Ongoing learning and development after the training
  • Training on the latest low/no-code tech (Power Platform)
  • You will become part of an active and growing CRM community.
  • You'll be part of a supportive team who will help you with questions and challenges. Moreover, there is a pleasant, informal working atmosphere.
  • Knowledge development is our focus, and we ensure this both by offering formal training opportunities as well as informal evenings where peers share their knowledge.
  • With your passion, you can use the latest Microsoft technology to make a daily difference for our customers in the CRM market.
  • We have a strong focus on the career and development opportunities of all our people. Everyone has a career advisor who will work with you to create a plan and guide you in choosing from the many training opportunities we offer.

This programme is ideal if you have:

  • You’ll have experience as a Business Analyst, CRM/xRM Consultant or as an IT professional in the Technology implementation space
  • 3+ years of experience with an end user or a consulting or Software as a Service environment
  • A passion for technology and a willingness to learn more.
  • Strong written and verbal communication skills
  • An understanding of business processes and ability to translate business requirements to a variety of stakeholders.
  • Understanding of project delivery/ methodology would be advantageous

What will be your role in the CRM Team after training?

After completion of the Academy, you will join our team as an CRM Consultant working within our CRM Team across Europe. you'll work on implementation projects with enterprise clients in various industries covering the full implementation project lifecycle with supporting pre-sales demos, scoping projects, project planning, configuration, testing phases, training workshops, post go-live support and managed services handovers

Why Choose Avanade:

Distinctive experiences. Limitless learning. Ambitious growth. That’s what you get when you choose to join and build your career at Avanade. Our commitment to innovation means there is always something new to learn and explore. And our commitment to our people means that you will have lots of opportunities to grow your knowledge and skill through formal training and on-the-job learning.

Benefits for you:

Private Medical Cover, Income Protection Policy, Extended benefits, Bonus, 80 hours per annum studying towards Microsoft Certifications, generous pension, and much more.

You’ve got this!