Business Relationship Management Lead

BAE Systems UK

Location: Cumbria

Job Type: Not Specified



Job Title: Business Relationship Management Lead

Location: Barrow. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: Circa £64,000

What you’ll be doing:

  • Create and implement the business relationship management approach for the Product Group and it's 15 customer functions
  • Lead and manage the product group BRM team and activities, enabling the effective engagement with the product groups customer base, as well as providing status & reporting on IT service and delivery
  • Develop and maintain the relationship between the business function and the product group
  • Develop an intimate understanding of the customer organisation and their short and long term priorities and challenges, ensuring this is aligned with product groups activities through collaboration with both the business and product group teams
  • Provide IT input and thought leadership on business problems, identifying how IT and technology can help drive improvements
  • Develop functional roadmaps with the customer & relevant product experts, establishing functional roadmaps and IBP requirements
  • Support the mobilisation of new projects from the roadmap and ensure these remain aligned to the customers' needs

Your skills and experiences:

  • Demonstrable Team Leader experience

  • Demonstrable stakeholder management experience

  • Established collaboration and listening skills

  • Ability to build relationships with the customer group

  • Work effectively with the team to transfer customer requirements and prioritisation to technical specialists.

  • An ability to understand and document customer requirements into roadmaps

  • Technical Business Analysis skills would be beneficial


You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts – you may also be eligible for an annual incentive.

The IM&T Product Fulfilment team:

The Product Fulfilment Team within IM&T is accountable for the Architecting of, the build & Delivery of, and the Support of IT Solutions for a wide range of business functions (eg Manufacturing, Finance, Quality, HR etc…).

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

You’ve got this!