Regional Technical & Operations Trainer


Location: Milton Keynes

Job Type: Full time


Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

As the fastest-growing fibre network in the UK, you could say we’re changing things up. Not only are we unlocking the digital potential of an entire nation, but we’re also constantly evolving, to give our people the most seamless employee experience possible. We’re doing this by creating a sense of purpose among our teams and offering career development opportunities the like of which has never been seen before. We’re a company that cares about people, places and new possibilities. Could this be the fresh start you’re looking for?

What makes CityFibre different from any other Telecoms company? How we treat our people. Just as we aim to make everything super easy for our customers, we aim to do the same for you, in your career and outside work. Our hybrid working structure as well as our learning and development function allow you to bring your best-self to work every day and grow your career in any way you want it. This is an environment that encourages change and fosters innovation. Anyone can make a difference at CityFibre, so what’s stopping you?

A rewarding career

We’re passionate about our work and we’re passionate about our people too. With a salary of up to £45,000 depending on experience + a car allowance, when you join the CityFibre family you’ll also enjoy benefits like 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, performance-related bonus scheme, and private healthcare.

How can you change it up?

We’re looking for a Regional Technical & Operations Trainer to join the team and support the development and implementation of our regional training plans. In this role you will be designing and delivering training, providing individuals and teams with the operational and technical skills to not only succeed and thrive in their jobs, but to also work safely and maximise productivity. Day to day, this is what you can expect to be doing:

  • Identifying technical and operational training needs across build and operations
  • Contributing to and participating in national technical and operational training programmes such as new talent programmes
  • Managing the relationship with external training providers within your region, driving quality of service and delivery and keeping external providers updated of technical standards and specifications

If you’ve just found yourself nodding and thinking, ‘I can do that!’, things are about to get exciting.

What you'll bring to the role

You’ll have a passion for making a difference through teaching – working with our internal teams and build partners to equip them with the crucial skills and knowledge they need to do their jobs successfully and safely. Your wealth of fibre knowledge and experience working in construction or telecoms will help you to excel at this.

You’ll also have some of the following:

  • Be an effective communicator with great collaboration skills
  • Have knowledge of BT Openreach (Fibre) training and accreditation
  • Have assessor qualifications such as D32/D33, A1, L3

Any experience in planning would be a bonus!

Our unique culture

So that’s the role, now let us tell you a bit more about life at CityFibre. We’ve built a diverse, inclusive and authentic workplace that offers anyone the chance to grow a new career. We’re a Times Top 50 Employer for Women, have partnerships with Work180, Vercida and Disability Confidence, just to name a few – it inspires us day-to-day. The foundations of our teams are rooted in respect, development and continuous support. Our people are already changing it up, are you ready to join them?


CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.

You’ve got this!