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Openreach Administrator


Location: Greater Manchester

Job Type: Full time


As the fastest-growing fibre network in the UK, you could say we’re changing things up. Not only are we unlocking the digital potential of an entire nation, but we’re also constantly evolving, to give our people the most seamless employee experience possible. We’re doing this by creating a sense of purpose among our teams and offering career development opportunities the like of which has never been seen before. We’re a company that cares about people, places and new possibilities. Could this be the fresh start you’re looking for?

Building a new, full fibre network has never been more exciting, so don’t miss an opportunity to work for the 2nd largest Fibre network in the UK. Our Network Build teams are revitalising an industry – they’re the ones connecting the dots and assuring the build. They work with cutting-edge technologies and the brightest minds in their field to build a legacy for future generations. They can say the digital map of the UK, is something they’ve created. This is your chance to say you were a part of its creation too.

We think smart, act fast, always back each other and give everything our best. We’re building a legacy, that’s the CityFibre Way. There’s never been a more exciting time to be part of the Network Build team at CityFibre.

A rewarding career

If you’re going to be changing it up, you deserve to be looked after. That’s why we’re offering a salary of £24,000,On top of that, you’ll be able to enjoy plenty of benefits like 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare to name just a few.

How can you change it up?

As CityFibre’s Openreach Administrator, you’ll be responsible for organising and submitting key information for your locations. As part of an established team, you’ll work closely with multiple stakeholders to ensure they receive an excellent level of service and a timely response to queries. Don't worry, we'll provide all the training and support you need to get up and running. Day to day, this is what you can expect to be doing:

  • Working closely with the stakeholders within your region to ensure they are receiving great service
  • Manage data for your area, ensuring it is recorded accurately and to a high standard
  • Use effective processes to ensure submissions are compliant
  • Support City Teams and the wider business with knowledge of Physical Infrastructure Access (PIA)

We’re open to applications from people at any stage in their career, whether you’re just starting out or looking to make a career change with similar transferable skills. No industry experience is required but it would be great if you could bring some of the below to CityFibre with you:

  • A can-do mindset and the drive to learn
  • Excellent problem-solving skills
  • Great attention-to-detail to ensure data is correctly captured the first time
  • Strong people skills to help you work closely with stakeholders
  • The ability to learn and use new technology

We’re looking for the right mindset, enthusiasm and eagerness to develop your skills. If you’ve just found yourself nodding and thinking, ‘I can do that!’, things are about to get exciting.

Our unique culture

So that’s the role, now let us tell you a bit more about life at CityFibre. We’ve built a diverse, inclusive and authentic workplace that offers anyone the chance to grow a new career. We’re a Times Top 50 Employer for Women, have partnerships with Work180, Vercida and Disability Confidence, just to name a few – it inspires us day-to-day. The foundations of our teams are rooted in respect, development and continuous support. Our people are already changing it up, are you ready to join them?

A Level or equivalent

CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.