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Regional Build Support and Onboarding Lead - 6 mth FTC


Location: Milton Keynes

Job Type: Contract/temp


This role is a 6 month FTC and will require 2-3 days of regional travel per week.

As the fastest-growing fibre network in the UK, you could say we’re changing things up. Not only are we unlocking the digital potential of an entire nation, but we’re also constantly evolving, to give our people the most seamless employee experience possible. We’re doing this by creating a sense of purpose among our teams and offering career development opportunities the like of which has never been seen before. We’re a company that cares about people, places and new possibilities. Could this be the fresh start you’re looking for?

A rewarding career

We’re passionate about our work and we’re passionate about our people too. With a salary of up to £51,000 depending on experience and a car allowance, when you join the CityFibre family you’ll also enjoy benefits like 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, performance-related bonus scheme, and private healthcare.

How can you change it up?

It takes a huge collaborative effort to bring full fibre internet to communities across the UK, and at CityFibre we know we can’t do it alone. But, with the support of our build partners, we’re well on our way to delivering our brand new, state of the art fibre-optic network.

Joining our growing mobilisation and training team, you’ll team up with build partners in your region to make sure our contractors are working to a clear, standardised set of processes. Your support will not only give them the time to execute plans, but also to grow and train their teams, ready to help us build our network.

What will you bring to the role?

You’ll be responsible for the regional delivery of each city delivery team and build partner, which means they must be fully onboarded, trained and educated on CityFibre’s processes and systems before they start. Throughout the build you’ll also stay on top of new processes, refresher training sessions and offer support to the team and build partner as the project moves.

It’s a busy role, so you’ll need to be incredibly organised and able to structure training programmes, take charge of onboarding, escalate risks and provide weekly progress reporting.

It’s also important you have:

  • Extensive experience working in telecoms and civil infrastructure construction, (preferable fibre installation)
  • Working knowledge of processes, systems and industry standards relevant to installation of fibre (e.g., SROH, NRSWA, BTOR PIA)
  • Demonstrable knowledge of the construction process, (from planning, noticing, permitting, design and on-site works)
  • The ability to collaborate, motivate and educate

Our unique culture

So that’s the role, now let us tell you a bit more about life at CityFibre. We’ve built a diverse, inclusive and authentic workplace that offers anyone the chance to grow a new career. We’re a Times Top 50 Employer for Women, have partnerships with Work180, Vercida and Disability Confidence, just to name a few – it inspires us day-to-day. The foundations of our teams are rooted in respect, development and continuous support. Our people are already changing it up, are you ready to join them?

CityFibre is committed to providing equal employment opportunities to individuals from all backgrounds, including ethnicity, gender, sexual orientation, gender identity, religion, age, family status and disability. We recognise that everyone is an individual with a wide range of experiences and perspectives and believe this diversity of thought is what makes CityFibre special.