CIB F&BM Digital & Platform Services - Business Manager - Associate

JP Morgan

Location: Greater London

Job Type: Full time

Last updated

The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

We are seeking an Associate level Business Manager to support the Applied Artificial Intelligence & Machine Learning organisation, based in London. The role of a Business Manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business. As Business Manager of the CDAO Applied AI & ML team, your main focus will be to partner closely with the Applied AI & ML leads to manage their businesses and drive day to day execution; representing the business with a range of support groups including Operations, Technology, Finance, Risk, P&A, HR, Legal, Compliance and Control & Oversight. The candidate must be a self-starter, be self-motivated and able to communicate effectively with all levels of third-party stakeholders.


  • Partner closely with senior Data Analytics leads to manage their businesses and drive day-to-day execution including the build and commercialization of new data and AI/ML products & solutions, which may include identifying and refining business cases, assessing commerciality, obtaining required approvals, overseeing development and driving marketing plans
  • Responsible for portfolio governance of data and AI/ML projects including managing the Book of Work, prioritization, staffing, management reporting, dashboards and analytics
  • Assisting with stakeholder and senior management presentations or requests for information
  • Work with partners including Business, Technology, Product Management, Legal and Controls to resolve critical project issues and dependencies
  • Work with Finance to procure and manage financial resources which includes budgeting, forecasting, expense management and headcount planning
  • Assist Marketing & Communications to develop and execute on an internal and external marketing strategy
  • Work with Business Change Management to manage real estate, employee onboarding / offboarding and office management
  • Maintain relationships with data and analytics team from other lines of business across the firm.

A successful candidate will demonstrate:

  • Ability to lead and influence multiple J.P. Morgan teams, including those outside direct reporting lines, towards common goals and outcomes
  • Strong affinity and interest in technology, data architecture, AI or Machine Learning. Practitioner level expertise is not necessary
  • Ability to work with and act as a liaison between technical experts such as Data Scientists, Product Developers / Managers, Product Controllers, Finance and Legal on one side, but also with senior executives on the other
  • Clearly articulate ideas and opportunities where data, analytics and tools can provide business value
  • Excellent communication skills (both verbal and written) and influencing skills
  • Outstanding analytical and problem solving skills (problem structuring, driving to an answer, having a point of view)
  • An ability to work in and navigate in large, complex organizations
  • A high tolerance for ambiguity
  • High energy, driven and entrepreneurial
  • Strong project management abilities

Experience and Qualifications

  • Minimum 3+ years of experience with prior roles in business management, finance, operations or project management, within investment banking a notable advantage
  • Superior command of Powerpoint and Excel. Familiarity with Tableau and Alteryx would be beneficial.
  • Strong project management skills – the ability to manage multiple projects and prioritize work requirements to work in multi-disciplinary team setting. Demonstrated track record of driving complex implementations across large teams and organizations
  • Strong written and oral presentation / communication skills – the ability to convey complex information simply and clearly to senior business leaders
  • Familiarity with big data, AI/Ml and public cloud concepts (AWS, Azure, etc)
  • Familiarity with P&L business
You’ve got this!