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Reference Data Technology SRE
Glasgow City
Full time
Essential
- BS/BA degree or equivalent experience with Software Engineering and application support experience
- Experience with one or more general purpose programming languages (e.g. Python, Java)
Desirable
- Contributes to product area, or software in order to automate manual operational work
- Troubleshoots priority incidents, facilitates blameless post-mortems and supports solutions for closure
- Engages with development teams throughout the software life cycle ensuring sustainable software releases.
- Applies analytics on past data, like incidents and usage patterns for predicting issues and takes proactive actions.
- Drives adoption of self-healing and resiliency patterns.
- Lead and participate in performance tests, identifies the bottlenecks, opportunities for optimization and capacity demands
- Defines and drives adoption of a best in class monitoring frameworks to accomplish end to end application or service monitoring and noiseless alerting end application or service monitoring and noiseless alerting with proper telemetry
- Deploys sustainable software, system and product upgrades
- Adds value to team delivery and works with team to complete tasks to high quality and actively learns new skills
- Self manages the effort split between operational work and engineering work
- Supports end-user functional and system support issues via various channels (e.g. tickets, email, chat)
- Be part of the rotational support coverage as needed
- Mentors other junior team members
- Experience with Oracle and MongoDB
- Experience with one or more general purpose programming languages (e.g. Python, Java)
- Experience with scripting languages (e.g., bash, PowerShell) to automate tasks and manipulate data
- Experience with Agile and full software development life cycle disciplines
- Experience with resolving application function and system customer support issues
- Experience with SQL for metrics development
- Experience with Linux, Windows
- Experience with Cloud platforms (Kubernetes, Terraform, AWS)
- Experience troubleshooting Tomcat/Compile/Web/DB performance and other system level components
- Designs and contributes to performance monitoring and capacity management tools.
- Able to work on multiple large projects that have business impact, and is self-initiated. Should be able to provide supporting data or communicate business value of the projects.
- Knowledge of Open Source and Source Code vulnerabilities and scanning methods a plus
- Is seen as a change agent and key contributor to the SRE Team(s).