Strategic Project / Program Manager - Vice President (Edinburgh)

JP Morgan

Location: Midlothian

Job Type: Full time

Last updated

Perfection not required
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J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Our Team:

The International Transformation Office (ITO) is a program and project management team, focusing on defining strategy, solutions and plans to manage change initiatives impacting the Global Wealth Management Business (the International Private Bank). Our Initiatives are both regulatory and/or business driven, focusing on business improvement, growth, expansion and enhanced controls. The team works cross-functionally with product specialists, front office advisors, business management, legal, risk management, compliance, operations, technology, middle office, marketing and other stakeholders in the implementation of large scale projects.

The Role:

This senior role will be tasked with supporting the IPB business, based in Edinburgh. The role will focus on the development, implementation and on-going support of strategic programs that meet Business demands. You will perform detailed analyses and define feasibility plans, coordinate delivery of results across different teams and departments, manage and report progress through project plans and other reporting tools, and drive the implementation of business solutions and change management initiatives. The size and duration of each project will vary but the objectives will focus on similar key aspects such as risk mitigation, process efficiency, technology enablement and business development. The candidate needs to have the mindset to integrate into an internal management consulting team.

  • Drive project deliverables; design, develop and establish key reporting standards; consistently follow up on requests, tasks and assignments
  • Define project scope and identify and build strong relationships with key stakeholders
  • Own, deliver and execute tasks in a timely manner, manage and meet deadlines; effectively prioritize workload across the team and keep others informed of progress
  • Show leadership in difficult or complex situations
  • Identify potential risks, issues and dependencies and the path to mitigation or resolution
  • Understand the project subject matter and context, including regulatory environment
  • Take initiative in proposing solutions and “thinking outside of the box”; consider impact across business; collect information proactively and re-evaluate solutions
  • Contribute in meaningful and appropriate ways to meetings or calls; clear, concise and confident written and oral communications
  • Make results of own analysis understandable, enabling others to accept and buy-in to conclusions
  • Build network and understanding in and outside of the ITO team, across geographies
  • Demonstrate a commitment to acquiring new knowledge and skills; seek to continuously improve standards of work, address opportunities for development

Qualifications:

Members of the ITO team possess strengths in project management, problem resolution, effective communication, product knowledge, and marketing. The position requires flexibility and the ability to quickly adapt within a dynamic environment.

Must be a highly energetic self-starter with a relentless focus on execution and exhibit the ability to:

  • Define and analyze problem statements and translate into tangible solutions
  • Develop detailed operating model for business changes
  • Leverage understanding of client and advisor wealth management processes (front and back office), such as client relationship management, account opening, consolidated client reporting, enhanced performance and risk reporting
  • Partner on end-to-end implementation projects including assessment, planning, project management, execution and evaluation
  • Analyze and prioritize alternative solutions to drive results
  • Influence a cross functional, diverse environment to change status quo
  • Create and deliver compelling presentations for senior leadership
  • Forge relationships and build a network throughout the firm
  • Maintain a positive attitude and act as team player while delivering on high priority, time sensitive initiatives

Experience:

  • Bachelor’s degree
  • Consolidated experience in strategic consulting, management consulting, project management, process improvement
  • Financial services/business consultancy background, preferably in Wealth Management
  • Familiarity with end-to-end bank infrastructure, including advisors, client service, product, technology, operations and controls
Digital transformation and client experience design experience preferred
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