Client Service Associate

JP Morgan

Location: Midlothian

Job Type: Full time

Last updated

Be brave, not perfect.
- Reshma Saujani

Role overview:

The Client Service Associate will be responsible for the day to day communication with compliance clients and for the monitoring and reporting of all compliance testing conducted by the team. The Associate will review all analysis of testing results conducted by the offshore team and document findings where appropriate before the reporting is released to our clients. The Associate will generate and review any custom reporting required. The Associate will interface with clients on any questions regarding day-to-day reporting results and ad hoc questions. The Associate will relay all requests for testing or reporting changes to the offshore team and be responsible for reviewing all work conducted by the offshore team before it is released to clients.

Job Duties and Responsibilities:

  • Interface with Compliance, Audit and risk staff at our clients to review and analyze all compliance related topics
  • Review all testing results before they are released to clients
  • Oversight responsibility for all client work conducted by offshore team
  • Work with internal partners to improve efficiency in production of client reporting
  • Participate in regularly scheduled client meetings
  • Prepare custom and complex client reporting


  • Bachelor's Degree in Finance, Accounting, or related field or equal experience
  • Previous industry experience, either in Trade Compliance Monitoring, Investment Analytics or related field
  • Strong client communication skills to allow for communication with Asset Managers / Owners and/or Investment Advisors on compliance/guideline related issues
  • Preliminary understanding of the Investment Company Act of 1940, Investment Advisers Act of 1940, IRS Subchapter M Regulations, UCITS, CFTC and/or Dodd-Frank and other Derivatives regulations, along with an overall understanding of regulations relating to pension plans, adviser and/or mutual funds
  • Solid understanding of Fixed Income and Equity and derivatives markets
  • Must have effective verbal and written communication skills; ability to communicate with all levels internal and external to the organization
  • Experience with portfolio management compliance systems
  • Strong financial instrument knowledge, including Derivatives
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