Talent Program Manager (Software Engineer Program)– Glasgow

JP Morgan

Location: Glasgow City

Job Type: Full time

Last updated

The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

The Software Engineer Program (SEP) is a global two-year career development program designed to provide entry level talent with the foundational technical and professional skills enabling them to build robust networks and establish successful careers in technology at JPMorgan. SEP recruits over 1,500 full time engineers globally on a yearly basis.

Job Function:

The Program Manager role is critical to the success of the Program. The Program Manager plays a variety of roles within the Program including supporting engineers, developing and managing relationships with clients and partnering with key firmwide stakeholders to ensure the Program’s success.

This role provides an excellent opportunity for end-to-end ownership by creating and driving strategy around the Program objectives to: deliver a globally consistent and robust engineer experience, secure challenging roles providing growth opportunities, align with engaged managers, support the firm’s entry level talent and location strategy and actively listen to our stakeholders to continuously improve and transform the Program. High level responsibilities include, but are not limited to:

Engineer Engagement

  • Provide coaching to engineers on career planning and development, increasing performance/contribution, issue resolution, mobility searches and retention through regular 1:1’s
  • Managing all logistics for program events, including engineer/manager roundtables, engineer 1:1’s, SEP graduation, Tech Center Welcome Induction
  • Plan, execute and support engineer development activities including engineer committees, networking events, communications and alumni program
  • Provide guidance to managers/HR Business Partners on performance management issues
  • Provide engineers, SEP alumni, managers, hub leads, HR Business Partners and technology executives with ongoing program updates

Program Management

  • Work with SEP Exec Committee and hub leadership to identify challenging placements with engaged managers for engineers
  • Manage all core Program processes from end to end including placement, demand planning, LOB engagement, SEP education, compensation and engineer development
  • Partner with Campus Recruiting to deliver top quality talent for the company, diversity initiatives and participation in candidate assessment activities
  • Partner with the SEP Training team to ensure all aspects of engineer training are successfully planned and implemented
  • Drive the production, analysis and distribution of key program metrics and presentations through engineer/manager surveys and Exec committee materials
  • Participate in and lead program-wide initiatives including process re-engineering, communication strategy, engineer role review, manager effectiveness, engineer/manager surveys, global SEP committees and alumni program
  • Work with other PMs within the global teams to ensure consistency in process and approach
  • Track and report the financial status of planned expenditures against actual expenses

Qualifications:

Given the broad and deep scope of the Program Manager role, there are many skills that are necessary for success in the role:

  • Demonstrated ability to manage multiple, strategic client relationships at the executive and manager level
  • Excellent verbal and written communications, presentation and facilitation skills
  • Ability to manage time effectively, prioritize and escalate appropriately
  • Strong attention to detail, follow-through and results orientation
  • Ability to successfully multi-task across tactical and strategic initiatives
  • High degree of initiative and autonomy
  • Demonstrated ability to work in a virtual team environment
  • Strong consultative and influencing skills
  • Strong project and process management skills
  • Creativity and ability to generate new ideas
  • Strong professional presence

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You’ve got this!