ICB (International Consumer Business) Credit Strategy – Consumer Revolving Product - Associate

JP Morgan

Location: Greater London

Job Type: Full time

Last updated

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JPMorgan Chase is investing in a digital transformation strategy, exploring innovative ways to attract customers, deepen customer engagement and achieve increased customer satisfaction through efficient and thoughtful interactions with digital products and experiences. We continue to strive toward transforming customer experiences, simplifying business processes whilst remaining laser focused on product excellence.

Our Firm Wide Risk Function

Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.

The International Consumer Business (ICB) Credit Strategy function is responsible for managing credit losses and credit exposure through the customer lifecycle, in line with risk appetite, across all ICB borrowing products. The team is expanding as we gear up to launch our first ICB Borrowing product; with work continuing at pace thereafter, with new products, features, channels, markets and customer segments being launched.

This exciting and critical position will support developing credit strategy and capabilities across the customer lifecycle; from lending criteria for granting credit to customer management exposure control, for revolving borrowing products in the UK, ensuring robust credit controls are in place.

The successful candidate will work in a highly dynamic and innovative environment and will have the opportunity to shape credit strategies and policies for ICB products and services. This is an exciting role working closely with colleagues in other Risk Management teams, Product, Marketing, Finance, Operations, Legal, Compliance, Core Banking and Technology to create world class credit strategies and capabilities.

The successful candidate will report into the lead for Credit Strategy; who reports into the Credit Officer for ICB who oversees the ICB Credit Risk organisation. The ICB Credit Risk team is structured under three core functions; one function being Credit Strategy; the other two functions covering Portfolio Management and Oversight & Assurance Team.

This an excellent opportunity for an individual who thrives in a fast-paced and team-oriented environment where strong analytical skills are required.

Core Responsibilities:

  • Perform in-depth analysis, including default rate analysis, to develop optimal credit risk strategies (including rules, cutoffs, policies, strategy data mapping, strategy and procedure documentation etc.)
  • Drive deep-dive analytics on credit strategy effectiveness and partner with the Modelling team to enhance economic logic that supports core risk management decisions
  • Actively participate at Credit Forum and Risk Committees as required by ICB and Firmwide Governance and Risk Management Framework; plus regulatory updates
  • Ensure all credit strategy implementation is assessed and delivered according to relevant Change Governance, and that requirements are collated, documented and well understood by all delivery partners, including ways to monitor the new process to ensure they work as intended
  • Work with data platform teams to ensure availability of key data to support credit strategy evaluation, optimisation and process management

Qualifications and experience:

  • Degree level education
  • Advanced PC Skills, Word, Powerpoint, and Excel (graphs, charts, formulas etc.)
  • Experience of how to perform data extraction, manipulation and analysis in a programming language is a plus (such as SQL, R, Python, SAS, Java, C#)
  • Ideally minimum 3 years of experience in Credit Risk Consumer Lending Business
  • Demonstrated excellent written and oral communication skills to clearly present analytical findings and make business recommendations via the use of Microsoft Word, Excel, and PowerPoint
  • Able to work effectively in agile environments, delivering value whilst managing fast paced change
  • Evidence of initiative, productivity and teamwork
  • Prior experience in strategy / policy role
  • Well versed in developing new ideas and process re-engineering
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