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WM Onboarding QC Manager - VP

JP Morgan

Location: Midlothian

Job Type: Full time

Posted

Perfection not required
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Organization Description

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4.1 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Employer Description

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Operations Overview

Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end – involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world.

The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements.

We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area.

Job Description

Client Onboarding Quality Control Manager – Edinburgh

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking.

The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world.

Key Responsibilities:

  • Ability to manage a team through excellent communication and coordination
  • Previous experience managing people, pipeline and priorities
  • Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process.
  • Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices
  • Undertake quality review of clients’ KYC records
  • Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities
  • Act as a KYC and AML subject matter resource for KYC due diligence teams
  • Act as a subject matter resource on the KYC/AML policies and procedures
  • Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues

What do we look for?

  • Previous experience in people management
  • Attention to Detail
  • Strong written and oral communication skills, able to influence internal and external stakeholders
  • Strong analytical, prioritization and organizational skills
  • Logical, structured approach to planning, problem solving and decision-making
  • Strong risk and controls awareness
  • Capacity to think laterally and convey an understanding of the big picture
  • Maintains a sense of urgency and ability to prioritize/multi-task
  • Strong client focus and ability to partner with various internal groups.
  • Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions
  • Independent, self-motivated, with an ability to adapt and be flexible in a team environment
  • A strong sense of ownership and responsibility

JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.

If you would like to pursue a career with JPMorgan Chase & Co.’s Operations in Edinburgh, please apply online providing a cover letter and CV in English.