Observability DEV OPS Engineer - VP

JP Morgan

Location: Glasgow City

Job Type: Full time


Perfection not required
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Observability Dev/Ops Engineer

Our Global Technology Infrastructure (GTI) group is a team rewarded with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient, and secure operating environment where you—and the products you deliver—will thrive.

A fundamental corner stone for this vision is to enable a consistent, reliable, and standardized monitoring, observability, and telemetry platform. The platform will enable events, logs, metrics, traces, and alerts to make machine and application data accessible, usable, and valuable to everyone.

To that end, we are seeking an experienced Dev/Ops Engineer to work in the Monitoring, Observability, and Telemetry product organization that will support JP Morgan Chase’s four cloud strategy. The platform will support telemetry across the private cloud ecosystem, called Gaia Cloud, and the public clouds Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.

Primary Responsibilities

  • provide technical expertise in modern engineering solutions using both vendor and homegrown applications
  • automate processes to reduce toil
  • build secure/resilient/scalable services to deploy on Cloud infrastructure
  • work with design leads in developing world class technology solutions
  • be a passionate believer in the value of continuous integration, testing, and deployment
  • have a focus on building the right software in the right way
  • create high quality solutions with an eye for detail


  • BS/BA degree or equivalent experience
  • Knowledge of application, data, and infrastructure architecture disciplines
  • Understanding of cloud, virtualization, APIs, and modern software languages
  • Development experience in one or more general-purpose programming languages: Python, C, C++, Go
  • Working knowledge of monitoring and telemetry concepts
  • Experience with automation tools such as ansible
  • Advanced experience working with two or more from the following: web application development, database, Unix/Linux environments, distributed and parallel systems, information retrieval, networking, large-scale software development, security software development
  • Understanding or have experience with agile and lean philosophies
  • Strong critical-thinking and problem-solving skills with clear communication
  • Ability to collaborate with different roles to achieve common goals
  • Working knowledge of stream-based solutions, e.g. Apache Kafka, Apache Camel (preferred)
You’ve got this!