Principal Delivery Lead – Chase UK

JP Morgan

Location: Greater London

Job Type: Full time


Principal Delivery Lead– Chase UK

Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase - to revolutionize mobile banking by creating seamless digital journeys that our customers love. We deliver a wide range of projects across multiple product areas, supporting product, marketing and operations to resolve complex problems and enable delivery in cross-functional full stack development teams.

Our Delivery Team is at the heart of building this new venture, focused on enabling the speed of delivery to market of new products and initiatives. We take on responsibility for removal of impediments, whether it’s co-ordination with another team, getting a decision from a stakeholder or ensuring the team remained focused on the product vision. All of our projects are Agile with integrated teams of creative and technical specialists.

Our Delivery Team is made-up of delivery managers who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world


As a Principal Delivery Manager you will have a strong track record of large-scale delivery experience. As a Principal, you are a disciplined expert setting the benchmark for quality and best practice. You are passionate about what you do and motivate those around you. You will have a strong track record of delivery, solving complex technical and product problems. You will have successfully delivered programs using lean and agile techniques, and ideally within a scaled agile framework. You're comfortable providing leadership and governance across a multi-team programme or running proof-of-concept workstreams for executive stakeholders.


  • Accountable for initiative level planning and alignment, data based forecasting, reporting, and identifying and resolving program level risks, dependencies, impediment and blockers.
  • Accountable for delivery quality across the Initiative and maintaining the consistency of approach and a clear governance framework
  • Enabling continuous improvement and high quality outcomes through the promotion and use of agile scaled methodologies
  • Driving successful project delivery, collaborating within a team of Delivery Leads
  • Communicate to a wide range of stakeholders and client teams, aligning them to the delivery strategy and ensuring shared understanding of reporting and desired outcomes
  • Promoting the Delivery discipline across the initiative and tribes
  • Collaborate with the Lead Product and Technology roles to enable squads delivery
  • Comfortable leading and coaching a high performing team of delivery leads
  • Become a trusted advisor to the Product Head collaborating with them to deliver business and customer value

Skills/ Qualifications should include:

  • Expert practitioner of agile and lean practices drawing on experience of established frameworks and able to adapt them to meet program needs
  • Data-driven delivery practitioner, using data to drive decisions
  • You can understand and forecast key deliverables and communicate the program status clearly with senior stakeholders and are comfortable operating in ambiguity
  • When you see risks to delivery, you help teams mitigate them.
  • Able to shape your message to suit your audience’s needs using excellent communication, negotiation and facilitation skills.
  • Proven track record of delivering digital products in complex environments
  • Agile and lean advocate that can coach and educate without being dogmatic. You are commercially savvy and are able to work across teams and with vendors and partners

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.

J.P. Morgan is an Equal Opportunity Employer.


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