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Site Reliability Engineer

JP Morgan

Location: Glasgow City

Job Type: Full time


Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

We are a progressive development team within the firm working on technology at a scale that is seldom found elsewhere in the world. We use agile methodologies in our development practices and believe that great software is developed through ongoing thoughtful conversation as opposed to a big upfront design. We are building a technically diverse ecosystem using a mixture of Vendor Products, Custom built solutions, Graph DB’s, Relational DB’s, NoSQL db’s, and combining it all through cloud and managed services layer. We’re looking for true technologists who are driven by the desire to learn and push the boundaries of technology.


This will require an understanding of requirements, operating models, business flows and data and then partnering with technical specialists to deliver appropriate solutions. There is an implicit ownership and accountability for the solution working as intended.

The ideal candidate is a results-oriented hands-on leader who can handle many different roles such as:

  • Defines and drives adoption of a best-in-class monitoring frameworks to accomplish end to end application or service monitoring and noiseless alerting end application or service monitoring and noiseless alerting with proper telemetry
  • Engages with development teams throughout the software life cycle ensuring sustainable software releases.
  • Adds value to team delivery and works with team to complete tasks to high quality and actively learns new skills
  • Troubleshoots priority incidents, facilitates blameless post-mortems and supports solutions for closure
  • Applies analytics on past data, like incidents and usage patterns for predicting issues and takes proactive actions.
  • Lead and participate in performance tests, identifies the bottlenecks, opportunities for optimization and capacity demands
  • Self manages the effort split between operational work and engineering work
  • Contributes to product area, or software in order to automate manual operational work
  • Be part of the rotational support coverage as needed
  • Mentors other junior team members


  • Proficient in designing, building, and deploying highly scalable software-based infrastructure components. (E.g., cloud products, container systems, compute, storage, and networks services)
  • Experience with one or more general purpose programming languages (e.g., Go, Python, Java)
  • Experience with AWS, Kubernetes, Terraform, Docker,
  • Experience with scripting languages to automate tasks and build pipelines
  • Designs and contributes to observability, performance, and capacity management tools.
  • Experience with resolving application function and system customer support issues
  • Understanding of network technology and concepts
  • Knowledge of Open Source and Source Code vulnerabilities and scanning methods a plus
  • Is seen as a change agent and key contributor to the SRE Team(s).
  • BS/BA degree or equivalent experience of Software Engineering/SRE experience