Currencies & Emerging Markets - FX Services Product Manager - Vice President

JP Morgan

Location: Greater London

Job Type: Full time


The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

About the Team

FX Services is a global Product and Trading business that provides spot and forward FX services to clients of various J.P. Morgan businesses - Securities Services, Payments, Commercial Bank, Merchant Solutions, Consumer and Business Bank, and the Private Bank. Services provided include execution of client instructed FX transactions related to corporate payments, securities trades, dividend and income receipts, corporate actions and related instructions.

The FX Services Product Management function covers a broad range of business activities requiring in depth product and market understanding. Responsibilities include product development strategy and execution as well as day-to-day management. Our goal is to maintain client focused delivery of market viable, profitable and operationally supported solutions, while maintaining standards of risk mitigation and controls for the FX product suite.


In an increasingly integrated global economy, corporate treatment of FX as an operational risk to manage grows. Clients require a way to simply deal with their cross border exposure risk, while also being compliant with local rules and regulations in a seamless way. As a member of the Corporate FX product team you will be responsible for managing the product development and delivery of a world class Corporate FX platform, which can help them minimize their FX risk, while improving operational efficiency, be it a streamlined treasury operation of a local corporate or a local enterprise of a global MNC. Successful candidate is expected to work closely with Sales, Operations, Technology, and other partners in Markets and Wholesale Payments to deliver a unified FX experience to corporate clients.

The role will also support the commercialization activities associated with launching new product capabilities in the market. Additionally the candidate will help deliver the broader business strategy, for example ensuring that the FX products are future proof.

This is an ideal role for someone who wants to work within a dynamic, markets-oriented product group and directly drive key corporate FX initiatives for JPMorgan.


Product Management

  • Analyzing competitive landscape and identifying business growth enablers
  • Driving change, consensus, and alignment on the target state vision and roadmap across a diverse set of stakeholders and senior leaders
  • Able to take an idea from inception to delivery, and support business analysis with requirements and metrics
  • Distill requirements from various stakeholders and prioritize business requirements
  • Shape the delivery roadmap for new product features and capabilities with technology
  • Work with in house technology team in Agile methodology to deliver enhanced product features
  • Partner with regional offices to expand the global network of the product
  • Partner with the sales teams and clients to engage in requirement discovery
  • Engage with marketing on developing relevant materials for commercialization of the platform
  • Support proper delivery and milestone cadence to all stakeholders

Business Building and sales support

  • Support FX sales and client management teams with deep product expertise
  • Analyze opportunities to integrate the product with other Markets and FX products to improve client experience and drive revenues
  • Ensure proactive Client Service and support for prospects and clients

Risk and Control

  • Partner with global teams in Business Control, Legal and Compliance
  • Understanding risk and regulatory developments and competitive landscape
  • Ensure that for all products and solutions risks are understood and documented, and robust controls are in place, taking in to consideration local regulatory requirements

Experience/ Requirements:

Business experience:

We expect significant experience in the following areas:

  • Product development from ground up
  • Navigating through the cross LOB complexities of large organizations
  • Experience with Corporates treasuries and FX requirements
  • Experience with Product management of a complex product delivery

Product skills

The successful candidate will demonstrate many of the following characteristics:

  • Highly motivated to design and deliver strategic changes to the existing product infrastructure
  • Able to take an idea from inception to delivery, and support business analysis with requirements and metrics
  • Significant demonstrable experience of FX/transactional product development (ideally 5+ years)
  • Ability to develop clear program management strategies and execute against them
  • Strong communication with a proven track record of delivering financial solutions while working in partnership with many teams such as business leads, technology, operations
  • Proficiency with product management tools (e.g., Jira, Confluence, Adobe Analytics, Figma) and MS Office (e.g., PowerPoint, Excel)
  • Strong quantitative and qualitative analytical skills with a structured approach to problem solving and an ability to challenge the status quo.
  • Commercially-focused and entrepreneurial
  • Quick learner with strong attention to detail
  • Strong work ethic
You’ve got this!