Regulatory Learning Officer

JP Morgan

Location: Dorset

Job Type: Full time


Be brave, not perfect.
- Reshma Saujani

The Firmwide Regulatory Learning team is responsible for management and execution of the Regulatory and Compliance training and awareness strategy in support of JPMorgan Chase’s global Compliance and Regulatory agenda.

The Regulatory Learning team works closely with the business and subject matter experts to identify, design and deliver appropriate learning solutions to JPMorgan Chase stakeholders and workforce members globally across the firm.

EMEA Regulatory Learning

The EMEA Regulatory Learning team is a part of the Firmwide Regulatory Learning team within the HR Learning & Talent Solutions organization. This role is responsible for supporting the delivery of effective Regulatory and Compliance training and awareness solutions for the EMEA Region.

This role will be based in Bournemouth, UK, reporting to the EMEA Regulatory Learning Lead.

Key Responsibilities

  • Support the end-to-end training lifecycle for the EMEA region, specifically in relation to
    • Maintaining data and documentation in the systems/tools used by the team
    • Addressing learner/client inquiries and requests for information
    • Determining course audiences
  • Partner with the broader Regulatory Learning Team to address issues and find solutions, participate in testing, suggest process improvements, etc.
  • Participate in cross function/LOB global learning projects partnering effectively with the broader HR Talent and Career Experience Team


  • Relevant Regulatory/Compliance and training related experience
  • Excellent relationship management skills with the ability to effectively interact with all levels of management and to clearly articulate key messages and strategies
  • Experience working with Learning Management Systems
  • Strong analytical skills and ability to translate information into reference data attributes
  • Excellent interpersonal and communication skills (written and oral)
  • Creative and strategic thinker with a strong control mindset
  • Strong project management and organizational skills and keen attention to detail
  • Excellent judgement, decision-making, and analytical skills
  • PC competence, especially MS applications (Word, Excel & PowerPoint)
You’ve got this!